Jon Cant Email & Phone Number

Doncaster, England, United Kingdom

Norton Rose Fulbright Llp; London Bridge

Managing the team of more than 12 staff alongside a Hospitality Manager & an Evening Assistant Hospitality Manager. Achievements:Devised multiple systems to streamline and increase productivity - for example a Microsoft Excel template which generates bespoke quotes in a fraction of the time usually required, freeing up the whole management team to direct our energies more profitably.Regularly ran a high volume of Corporate & Fine Dining events, sometimes as many as five in… Show more Managing the team of more than 12 staff alongside a Hospitality Manager & an Evening Assistant Hospitality Manager. Achievements:Devised multiple systems to streamline and increase productivity - for example a Microsoft Excel template which generates bespoke quotes in a fraction of the time usually required, freeing up the whole management team to direct our energies more profitably.Regularly ran a high volume of Corporate & Fine Dining events, sometimes as many as five in one evening, often on short-notice or tight deadlines. Events ranged from intimate 2-3 person meetings to large-scale events catering for 300+, such as charity gala dinners – all reflecting the 5 star quality of the NRF brand.Spearheaded the expansion of the Cocktail Service, including devising menus, costing & sourcing ingredients and equipment, and stepping in to assist and train other staff in the art of mixology.Overhauled the formatting and hospitality content of the company intranet, making it user-friendly and driving client sales as a result.Impacted the running of the Hospitality office with innovative new ideas that simplified logistical issues. Quick to respond to the unexpected – devising creative workarounds to new problems at short-notice.Trained five new starters, including two members of the management - resulting in a strong, cohesive team. Motivated the staff to strive for high standards & presentation - particularly attention to detail.Mentored personnel on a day-to-day basis as well as performing staff appraisals; encouraging each individual's professional development. Delivered clear, detailed events briefings to staff before events.Produced comprehensive data analysis reports and detailed graphs for the client; enabling the company to monitor and improve spending, budgets, and environmental issues such as wastage. Show less

Norton Rose Fulbright Llp; London Bridge

Preparing accurate financial accounts for the unit, monitoring staff overtime, annual leave and petty cash. Was quickly promoted within the company to my next position as Assistant Hospitality Manager.Achievements:Restructured the administration & running of the hospitality booking system to be semi-automated, reducing pressure on key positions and freeing up time for further development of roles. Reengineered the stocktake process & reports for the client using Microsoft… Show more Preparing accurate financial accounts for the unit, monitoring staff overtime, annual leave and petty cash. Was quickly promoted within the company to my next position as Assistant Hospitality Manager.Achievements:Restructured the administration & running of the hospitality booking system to be semi-automated, reducing pressure on key positions and freeing up time for further development of roles. Reengineered the stocktake process & reports for the client using Microsoft Excel, reducing the time needed for delivery from three or more hours down to one hour - thereby increasing efficiency.Pioneered weekly monitoring of sales versus budget with graphs for the monthly client meeting - generating data previously only accessed yearly, resulting in a greater awareness of over-spending in the department and resulting in a drive to reduce this.Reduced wait-time for customer payments by processing invoices & preparing accounts swiftly. Ensured accurate and timely remuneration for all personnel by submitting staff overtime and holiday requests to the Payroll department with precision and attention to detail. Show less

Norton Rose Fulbright Llp; London Bridge

Whilst Hospitality Coordinator at CH&Co, I provided both clerical and administrative support to the Hospitality Management team. The role played a vital part in the administration and smooth running of the Hospitality Department and involved with the coordination and implementation of hospitality procedures.In this role I frequently had responsibility for specific events or projects. The position utilised both written and oral communication, word processing and typing, IT… Show more Whilst Hospitality Coordinator at CH&Co, I provided both clerical and administrative support to the Hospitality Management team. The role played a vital part in the administration and smooth running of the Hospitality Department and involved with the coordination and implementation of hospitality procedures.In this role I frequently had responsibility for specific events or projects. The position utilised both written and oral communication, word processing and typing, IT, organisational and presentation skills, as well as the ability to multi-task and work well under pressure. I was quickly promoted within the company to my next position as Catering Administrator.Typical activity:Dealing with telephone and email enquiries.Creating and maintaining filing systems.Scheduling and attending meetings, creating agendas and taking minutes - write notes after meetings.Using a variety of software packages, such as Microsoft Word, Outlook, Powerpoint, Excel, etc., to produce correspondence and documents and to maintain presentations, records, spreadsheets and databases.Devising and maintaining office systems.Booking rooms and conference facilities.Using content management systems to maintain and update websites and internal databases.Liaising with chefs & staff in other departments and with external contacts.Ordering and maintaining stationery and equipment.Organising and storing paperwork, documents and computer-based information.Photocopying and printing various documents, sometimes on behalf of other colleagues - particularly menus & daily business reports.Manipulating statistical data. Show less

Moody'S Investor Services; London

Providing the highest possible level of client care and services to all internal employees, clients, stakeholders and partners.My key responsibilities as a Hospitality Assistant were:Giving immediate attention to every guest upon approach.Providing catering in meeting rooms in a timely manner.Assisting with security procedures and provide comprehensive handovers at the start and end of each shift.Ensuring all hosts are welcomed and assisted with any… Show more Providing the highest possible level of client care and services to all internal employees, clients, stakeholders and partners.My key responsibilities as a Hospitality Assistant were:Giving immediate attention to every guest upon approach.Providing catering in meeting rooms in a timely manner.Assisting with security procedures and provide comprehensive handovers at the start and end of each shift.Ensuring all hosts are welcomed and assisted with any queries.Checking all meeting rooms are set up correctly according to the booking requirements. Monitoring cleanliness and that all requirements for food and beverage and audio visual support are ready and available at the requested time.Being aware of room status in client rooms at all times.Ensuring that all maintenance issues are reported to service desk and logged on internal systems.Printing all daily reports from booking system and ensuring they are communicated to the relevant departments.Completing all daily check-lists, forms and reports.Dealing with any hospitality requirements such as menu requirements communication both general and special requirements to Catering Manager regarding time frames to allow ordering set up.Delivering & collecting the cash float and the start and end of each day.Restocking the vending machines, counting the stock & ordering supplies. Show less

Premier Crew; London

Worked between various Vacherin sites. Consistently embody the host company’s high standards of excellence, professionalism, productivity, exemplary customer service and immaculate personal grooming.Demonstrate discretion, sensitivity & confidentiality when privy to client meetings. Maintain a demure yet personable manner at all times, whilst remaining flexible to client’s needs.Coordinate streamlined and swift set-up of fine dining rooms, whilst ensuring fastidious… Show more Worked between various Vacherin sites. Consistently embody the host company’s high standards of excellence, professionalism, productivity, exemplary customer service and immaculate personal grooming.Demonstrate discretion, sensitivity & confidentiality when privy to client meetings. Maintain a demure yet personable manner at all times, whilst remaining flexible to client’s needs.Coordinate streamlined and swift set-up of fine dining rooms, whilst ensuring fastidious attention to detail in presentation & layout.Liaise with chefs during service, foster clear communication and a positive working relationship. Show less

London, United Kingdom

Staffing a wide range of events at prestigious venues, ranging from Buckingham Palace to The Barclays ATP World Finals at the O2 Arena and Corporate Hospitality in the VIP Lounge at Fulham Football Ground.Clients include: Vacherin, Lusso, Restaurant Associates, Olswang, Norton Rose, Buckingham & Kensington Palaces, the BBC, the Ritz Hotel & The International Olympic Club for London 2012.Managed events, responsible for liaising with clients, chefs and other… Show more Staffing a wide range of events at prestigious venues, ranging from Buckingham Palace to The Barclays ATP World Finals at the O2 Arena and Corporate Hospitality in the VIP Lounge at Fulham Football Ground.Clients include: Vacherin, Lusso, Restaurant Associates, Olswang, Norton Rose, Buckingham & Kensington Palaces, the BBC, the Ritz Hotel & The International Olympic Club for London 2012.Managed events, responsible for liaising with clients, chefs and other organisers.Supervisor - other staff from agencies & in houseButler & Corporate Hospitality professional Show less

London, United Kingdom

Training, motivation and management of staff,Introducing new protocols to provide and maintain the highest standards of customer care, resulting in manifold growth of positive customer feedback.Additional to previous role.

Chatham

Day-to-day administration: accounting, stock control, organising invoices and credits notes, collating financial reports, cashier skills & till operation, resolving technical and IT problems. Devised and implemented new business models whilst Assistant Manager of CLC Chatham, not only halting its steady decline (a regular profit loss of 10% annually for the previous five years), butresulting in a 75% increase in sales per week as compared with the year before.

London, United Kingdom

My year of full-time charity work with an event-based focus (Frontier Project) provided perfect experience for the Contact Catering & Hospitality industry. I was Events Coordinator for multiple student events, most notably a large-scale music event, headlining in and around London’s Leicester Square. This involved training & organising 80+ staff, sourcing, negotiating and hiring numerous bands and entertainers, and supervising the catering in the VIP green room. Skills and… Show more My year of full-time charity work with an event-based focus (Frontier Project) provided perfect experience for the Contact Catering & Hospitality industry. I was Events Coordinator for multiple student events, most notably a large-scale music event, headlining in and around London’s Leicester Square. This involved training & organising 80+ staff, sourcing, negotiating and hiring numerous bands and entertainers, and supervising the catering in the VIP green room. Skills and qualities acquired:- Clear communication, excellent phone manner, public speaking skills, Team work, motivating, mentoring and teaching staff and students, events management, financial bookkeeping and administration.- Online marketing and communication via social media.- Mentoring students, providing moral support, advice and guidance. - Public speaking & teaching. Show less

London, United Kingdom

My time volunteering for ChristChurch's AV Tech Team provided invaluable insight and training for the events and hospitality industry. My responsibilities involved:- Providing tech support for two weekly live music and public speaking events, catering for 500+ guests, morning and evening every Sunday.- Setup of digital PA system for a large music event, including 2 mixing desks (back of house & monitor desks)- Performing sound checks with a large & varied band - mic'd… Show more My time volunteering for ChristChurch's AV Tech Team provided invaluable insight and training for the events and hospitality industry. My responsibilities involved:- Providing tech support for two weekly live music and public speaking events, catering for 500+ guests, morning and evening every Sunday.- Setup of digital PA system for a large music event, including 2 mixing desks (back of house & monitor desks)- Performing sound checks with a large & varied band - mic'd drums, in ear monitor system (for drums, 2 guitars, keys, bass, lead vocal & backing vocals).- Live mixing of performance and public speaking.- Problem solving and responding to changes mid-set.- Portable 4 channel PA used for popup events around London. Show less