Jon Greene Email & Phone Number

Saint Paul, MN, US

New York, New York, US

Responsible for leading GTM strategy and net new sales and customer growth teams across Optimizely's Manufacturing & Distribution vertical. Success metrics include net new revenue growth and customer expansion. Key team achievements:-Tripled sales growth in 3 years-Strategic customer NPS = 53-2020-2024 President’s Club

Executive responsible for net new sales and customer experience teams (Direct Sales, Customer and Partner Success, SaaS Implementation Services, Platform Assurance and Application Support) across Insite's SaaS enterprise ecommerce and sales enablement platform for the five years leading up to the successful acquisition by Optimizely (6x annual revenue)..

Key team achievements:-2019 strategic customer NPS = 41, up 50+ points from 2015-2019 strategic customer retention = 96%, up from 72% in 2015

Built best in class CS team, systems, processes to drive improvements in:- Satisfaction/NPS- Retention and renewals- Expansion and growth - Reference-ability- Cross-functional interoperability

Walldorf, BW, DE

Responsible for global customer value, lifecycle, satisfaction, renewals, account management execution and expansion across the SAP Cloud People & Money organization. Supervised a team of 22 directors and managers. Key team achievements: - Increased client retention to 91% - Grew revenue retention to 130% - Increased Client Satisfaction Net Promoter Score.

Minnetonka, MN, US

Led client revenue, growth, satisfaction, retention and strategy for the three years leading up to the successful acquisition by SAP/SuccessFactors for $110M (8X annual revenue). In that time Jobs2Web also made the Inc. 500 List of Fastest Growing Private Companies for three consecutive years, one of only 14 companies to do that in 2011. Supervised a team.

Minneapolis, MN, US

Led enterprise-wide development and implementation of transformational advisor recruiting strategy. Directly supervised nine directors, managers and analysts as well as several cross-functional program, ideation and stakeholder teams. Key team achievements:- Retooled the advisor value proposition which lifted early advisor productivity 24%- Overhauled.

Minneapolis, MN, US

Launched new Employment Marketing function and enterprise-wide employer brand initiative post spin-off from American Express. Directly supervised three managers and analysts as well as several cross-functional project teams. Key team achievements: - Led employer brand launch and engagement strategy- Recognized by BusinessWeek as a ‘Best Company to Launch a.

New York, NY, US

Senior leader responsible for developing large regional client relationships, new business and P&L. Directly supervised eight Managing Directors, Client Directors, Account Supervisors as well as several executive project teams. Key team achievements:- Led the growth of two regional offices to over $10M annually - Directed end-to-end employer brand.

New York, NY, US

Senior solutions and relationship leader responsible for growth and management of key $5 million relationships: Edward Jones, FedEx and MasterCard. Directly supervised eight Account Supervisors/Executives as well as several cross-agency project teams. Key team achievements:- Led the growth of two of the top three highest producing agency relationships.

New York, NY, US

Primary solutions and relationship manager for key clients: Motorola, H&R Block, Oracle and Computer Sciences Corp. Developed recruitment marketing career site, media and collateral strategies.

Bachelor Of Arts (B.A.)

Education record