Juraj Jonek

Juraj Jonek Email and Phone Number

Customer Experience Lead @ Slido
bratislava, bratislavský, slovakia
Juraj Jonek's Location
Prague, Czechia, Czech Republic
Juraj Jonek's Contact Details
About Juraj Jonek

Juraj is originally from Slovakia, a graduate of the Comenius University, Faculty of Management in Bratislava and College of Business and Information Technology in Sydney. Juraj spent his professional live in startup initiatives in financial technologies particularly in payment innovations. In 2010 he joined the small team in startup company MOPET CZ, funded by banks and MNOs, to start very first mobile payment service called Mobito in Czech republic. Later in 2013 after company acquisition from ČSAS, biggest bank in the market, company pivoted to B2B segment where he helped to launch first payment prepaid card for the biggest media house in the country. Juraj worked on the prepaid card for children and parents with financial literacy capabilities and later on 3 other services in gift and transportation segment on VISA and MasterCard networks. Juraj worked as a product manager and helped to shape company transaction system into white label platform for customized payment services for B2B partners. Juraj is passionate about service design, new technologies and customer experience. Apart from his professional career Juraj dedicated his time to several non-profit organizations since his university times. After almost 2 years in Aiesec, he joined a small team of university alumni to create nonprofit organization Nexteria for students that aimed to create better interactions between students and the business world with the vision to develop new leaders for the future. Juraj organized inspirational events and chamber debates with top CEOs and leaders. In 2010 Juraj got accepted to attend prestigious TED conference in Oxford where he got his TEDx license for organizing independent inspirational TED-like events. Juraj officially held over 15 TEDx events under his license in Prague. He is a co-founder of Power of X, non-profit organization that organizes further TEDx events in Prague. TEDx is considered a biggest crowdsourced educational project of all times.

Juraj Jonek's Current Company Details
Slido

Slido

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Customer Experience Lead
bratislava, bratislavský, slovakia
Website:
slido.com
Employees:
154
Juraj Jonek Work Experience Details
  • Slido
    Customer Experience Lead
    Slido Aug 2022 - Present
    Prague, Czechia
    At Slido we run a robust Customer Voice Program that allow us to see the trends and capture priceless insights that help to drive our business forward. Our internally perfected Customer Insights Analytics helps our team to better understand the voice of the customer in every step of their journey so we can make an informed and ultimately better business decisions. Sounds interesting? Join us on this journey.
  • Slido
    Customer Experience Researcher
    Slido Jan 2020 - Jul 2022
  • Slido
    Product Manager
    Slido Jan 2018 - Dec 2019
    Prague, The Capital, Czech Republic
  • Slido
    Customer Success Manager
    Slido Oct 2017 - Sep 2018
    Prague, The Capital, Czech Republic
  • Slido
    Customer Care
    Slido Jun 2017 - Sep 2017
    Prague, The Capital, Czech Republic
    Slido is an audience interaction platform for meetings and events. It allows event organizers to crowd-source the best questions for Q&A sessions, get instant feedback via live polls and share presentations with audiences in real-time. Since its foundation in 2012, Slido has helped to transform over 20 000 events, working with market-leading clients such as SXSWedu, Dell, Adobe, Eventbrite and KPMG. More on https://www.sli.do/
  • Lifewith.Ms
    Co-Founder
    Lifewith.Ms Jun 2020 - Present
    Lifewith.MS aims to provide inspiration to people diagnosed with MS, but also to those who seek prevention of other autoimmune or chronic diseases. Besides useful tips and own experiences, you can also check out a healthy cookbook with many tasty and simple recipes. Learn more at www.lifewith.ms
  • Mopet Cz
    Senior Product Manager
    Mopet Cz Jan 2015 - Nov 2016
    Prague, The Capital, Czech Republic
    Responsibilities: Product discovery with B2B partners, customer journey concept, technical feasibility, product specifiction, product owner in scrum team, payment card design & packaging, service pilot & commercial rollout, customer behaviour analysis.--We are developing smart payment services tailored for our business partners and their customers. We believe that with our real-time transaction platform we can create new value added services that will create a competitive advantage and improve customer experience.Projects:Waletka - corporate gift card http://www.waletka.czCardmin - universal selfservice portal for prepaid cards https://www.cardmin.czDěčín smart city card - prepaid payment card for transport https://www.cardmin.cz/dpmdbiip - smart pocket money for millennials http://www.biip.czBLESK wallet - first prepaid payment card in Czech republic http://www.bleskpenezenka.cz
  • Mopet Cz
    Innovation Consultant
    Mopet Cz Jun 2016 - Oct 2016
    Prague, The Capital, Czech Republic
    Responsibilities: Introducing methodologies such as lean canvas, impact mapping, google design spring to product owners in ČSAS; validation of ideas via customer journey mapping, storyboarding, prototyping, user testing. --Product discovery with B2B partners, customer journey concept, technical feasibility, product specifiction, product owner in scrum team, payment card design & packaging, service pilot & commercial rollout, customer behaviour analysis.Banking industry is changing and needs to transform for future needs. This is the reason why ČSAS and MOPET CZ started an Incubator for internal ideas and startup initiatives. We were helping ČSAS to identify, structure, develop, prototype and test new business ideas from FinTech with real customers.
  • Tedxprague
    Tedx Events Licensee
    Tedxprague Aug 2010 - Feb 2016
    Prague, Czech Republic
    Responsibilities: TEDx license management, Program contributor, Speaker headhunting and preparation. --TEDx is a program of local, self-organized events that bring people together to share a TED-like experience. TEDxPrague is independent TEDx event operated under license from TED. We have been organizing these events because we believe that sharing and spreading inspirational ideas can change our everyday lives. Interview with me about TEDx platform at: http://vimeo.com/37207406
  • Mopet Cz
    Product & Marketing Manager
    Mopet Cz Mar 2013 - Dec 2014
    Prague, The Capital, Czech Republic
    Responsibilities: Product development, User behaviour analysis, Online touchpoints (website, social media, app stores, partner websites) management, Sales team support --Mobito is a universal mobile money service that aims to transform the way people pay in the Czech Republic. We believe that mobile phone can once become your only wallet which will help you accomplish all your payment affairs in the future.
  • Mopet Cz
    Product And Marketing Specialist
    Mopet Cz Nov 2010 - Feb 2013
    Prague, Czech Republic
    Responsibilities: Product definiton & development, Brand discovery, Setup of online touchpoints (website, social media, app stores, partner websites) management, Online campaigns management, Sales team support--Mobito is a universal mobile money service that aims to transform the way people pay in the Czech Republic. We strongly believe that mobile phone can become your only wallet which will help you accomplish all your payment affairs in the future.
  • Principal Engineering S.R.O.
    Mobile And Cx Consultant
    Principal Engineering S.R.O. Aug 2013 - Nov 2013
    Prague, The Capital, Czech Republic
    Responsibilities: Research among RWE employees ideas for new ideas, review of mobile app concepts and selection of top candiates with internal committee.--Principal engineering is IT company providing software products and services in finance, telecommunications, utilities and services. During this work I worked closely with RWE Distribution Services managers on examination of internal ideas for mobile applications.
  • Nexteria.Sk
    Sponsor Of Student Engagement
    Nexteria.Sk Sep 2010 - Aug 2011
    Prague, Czech Republic
    Nexteria (ex Manageria) is a non profit organization that focuses on developing young competent and polite leaders for the future of Slovakia. My role was to remotly lead from Prague a small team of young students that was responsible for CRM activities in Manageria Leadership Program (MLP).
  • Manageria
    Leader Of Student Leadership Team
    Manageria Sep 2009 - Jun 2010
    Bratislava, Slovakia
    Nexteria (ex Manageria) is a non profit organization that focus on developing young competent and polite leaders for the future of Slovakia. My role was to lead a student team of 5 people that was executing initial Manageria activities for pilot students. Apart from that I was co-creating new Manageria platform for inspired ideas called Inspirativne myslienky.
  • Nexteria.Sk
    Project & Content Manager Of Guest Speakers Events
    Nexteria.Sk Oct 2008 - Aug 2009
    Bratislava, Slovakia
    Nexteria (ex Manageria) is a non profit organization that focus on developing young polite and competent leaders for the future of Slovakia. We managed to organize many events for students and alumni with inspirational speakers from the world of business, non profit and personal development because we believed that young people need role models in their future.
  • Aiesec Comenius University
    Organization Committee Of National Career Days
    Aiesec Comenius University Sep 2006 - May 2007
    Bratislava, Slovakia
    National Career Days is the biggest job fair focused on students and fresh graduates with the longest tradition in Slovakia. We strived to prepare great presentation opportunities for partner companies on as well as the best information, networking and career opportunities from the local students.
  • Aiesec Comenius University
    Team Leader
    Aiesec Comenius University Sep 2005 - Jun 2006
    Bratislava, Slovakia
    AIESEC is an international not-for-profit organization that empowers young people with practical leadership opportunities to develop themselves into global leaders. We strived to provide AIESEC's exchange program to companies because we believed these intercultural internships could make a difference to society.

Juraj Jonek Skills

Event Management Leadership Team Leadership Market Research Marketing Strategy Project Management Management Business Strategy Strategic Communications Marketing Digital Marketing Social Media Project Planning Business Analysis Microsoft Office Social Media Marketing Public Speaking Strategic Planning Direct Marketing Start Ups Consulting Strategy Customer Experience Networking And Relationship Building Creativity Skills

Juraj Jonek Education Details

Frequently Asked Questions about Juraj Jonek

What company does Juraj Jonek work for?

Juraj Jonek works for Slido

What is Juraj Jonek's role at the current company?

Juraj Jonek's current role is Customer Experience Lead.

What is Juraj Jonek's email address?

Juraj Jonek's email address is jo****@****ail.com

What is Juraj Jonek's direct phone number?

Juraj Jonek's direct phone number is +4206060*****

What schools did Juraj Jonek attend?

Juraj Jonek attended Univerzita Komenského V Bratislave, Sydney College Of Business And Information Technology, Univerzita Komenského V Bratislave, Nexteria.sk.

What are some of Juraj Jonek's interests?

Juraj Jonek has interest in Product Development, Knowledge Age, Education Revolution, Technology, Education, Event Management, Strategic Management, Quantum Physics, Science And Technology, Com.

What skills is Juraj Jonek known for?

Juraj Jonek has skills like Event Management, Leadership, Team Leadership, Market Research, Marketing Strategy, Project Management, Management, Business Strategy, Strategic Communications, Marketing, Digital Marketing, Social Media.

Who are Juraj Jonek's colleagues?

Juraj Jonek's colleagues are Jakub Slivka, Kristina Kumor, Dodo Dolinka, Jozef Izso, Anna Alaxinová, Praveen Gogu, Miroslav Cizmar.

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