Jonathan Rubin Email & Phone Number

Washington D.C. Metro Area

Help build first-rate experiences at 21st-century federal agency. Manage agency-wide efforts to improve digital and analog user experiences, both for citizens and internal teams. Improve user research infrastructure, processes and strategies. Create user research plans for emerging and existing products. Build multidisciplinary research team with.

Manager of federal-wide usability program (formerly known as First Fridays) specializing in testing, education, and awareness. Clients include U.S. Army, IRS, USA.gov, State Department, NASA and more than 40 others. Responsible for providing usability recruiting, task analysis, testing, and training services, saving taxpayers more than $1.8 million..

Creating and executing social media strategies to meet program goals and vision. Involved in tool selection, adoption, and employee education. Consulting on social media tools and strategy for GSA, DHS, U.S. Census, FAA and Aids.gov. Serving as Deputy Manager for Apps.gov NOW, a Citizen Engagement Platform offering free government wikis, blogs and forums..

As Outreach Specialist in GSA's Federal Citizen Information Center, create and distribute consumer educational content to print, video, radio and internet media outlets and the American public. Topics include saving money, investing, health, safety and product recalls, financial literacy and more.

Assisting nationwide public service advertising program to make the public aware of our services. Writing and distributing educational, feature-style press releases to 8,000 media outlets. Coordinating web-based outreach efforts using web pages, listservs, RSS feeds, email updates, and other social media tools.

Daily reporting on Science beat, and Christian, Muslim, Jewish and atheist communities. Photography and multimedia. Part of graduate study program.Also completed two-month research project on the effects of high-interest lending on military families. Spoke to consumer advocates, U.S. Army officers and enlisted personnel, payday lenders and government.

Editorial Experience: * Directed all editing, copy editing, photo selection and art direction for 10,000 circulation biweekly newspaper and Web site * Planned annual editorial cycle and issue-by-issue story boards * Led editorial board, planned agenda, selected board members, planned and led annual retreat * Composed editorials on pertinent consumer and.

Led editorial and business teams for independent state-wide newspaper. Wrote 2-4 stories per week, photographed events. Led art direction. Worked with printers to deliver timely, high-quality product.

Msj, Journalism

Ba, English

Study Abroad, England

Study Abroad, England