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DRIVING GROWTH THROUGH PRODUCT DEVELOPMENT, PORTFOLIO MANAGEMENT, AND TEAM COLLABORATIONI turn business goals into results by leading product-led growth planning, development, commercialization, and cross-functional collaboration for tech-enabled service companies. My experience and skillset encompasses the entire product lifecycle, from market research and requirements definition to crafting data-driven roadmaps and commercializing go-to-market strategies.BUILDING HIGH-PERFORMANCE TEAMS AND ALIGNING STAKEHOLDERSIn addition to my product management skills, I excel at bringing diverse teams together. My collaborative approach fosters innovation and understanding to bridge the gap between Sales, Marketing, Operations, IT, Engineering, Finance, and Senior Leadership. I'm known for my ability to translate complex data into actionable insights and plans, ensuring everyone is aligned toward achieving common goals.DELIVERING MEASURABLE IMPACTCareer Highlights:• Team Leadership: Established a six-member Product Development Team and coordinated a $6.5M innovation budget, leading to the launch of three new products over three years. (UHC Medicare & Retirement).• Product Development: Led the requirements definition, user testing, go-to-market planning, and partnerships to launch a new SaaS product forecasted to earn $100M in five years (Optum Life Sciences).• Portfolio Management: Oversaw annual planning, development, sales support, and reporting for a Population Health Management product portfolio, leading to $40M in revenue growth over five years (Optum Health).• Digital Transformation: Directed the research, ideation, and planning to establish a customer experience transformation strategy and roadmap, leading to a $20M investment to digitize the customer experience (Tivity Health).• Strategic Partnerships: Spearheaded a collaboration with Apple to develop and launch a new digital fitness offering, resulting in $1M in revenue in the first year (Tivity Health).EXTENSIVE LEADERSHIP EXPERIENCE ACROSS THE HEALTHCARE INDUSTRYI have a successful track record achieving results in dynamic, growth-oriented organizations across the healthcare industry: Health Improvement Services (Optum, Tivity Health), Managed Care (United Healthcare), and Life Sciences (Medtronic, 3M Healthcare, Ecolab Healthcare). From product strategy and innovation to development, marketing, commercialization, and management, I've built a solid business acumen and a versatile skillset through extensive experience in this highly competitive, regulated, and matrixed environment.
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Vice President-Product Strategy & DevelopmentNationsbenefits Jan 2024 - Mar 2024Greater Fort Lauderdale, Florida, United StatesNationsBenefits is a ~$500M health-fintech company founded in 2015 with ~4K employees. They provide managed care organizations with a comprehensive suite of supplemental benefits, a payments platform, and solutions to engage members, address social determinants of health, and improve member health outcomes and satisfaction. Hired to drive product development for the Medicare Advantage supplemental health benefits business. Contributed to product vision, planning, discovery, analysis, and road mapping for new fitness, dental, vision, and hearing supplemental benefits. Position eliminated in March 2024 in response to changes in the Medicare Advantage market. -
Executive Director-New Product DevelopmentTivity Health May 2022 - Dec 2023Nashville Metropolitan Area, Tennessee, United StatesTivity Health is a leading provider of healthy life-changing solutions, including SilverSneakers, Prime Fitness, and WholeHealth Living, to improve adult health by providing access to in-person and virtual physical activity, social, and mental enrichment programs, as well as a full suite of physical medicine and integrative health services. Led the development of new products including nutritional programs, mental health services, and digital fitness programs by creating strategic partnerships, fostering a culture of innovation, and driving the product development process. Position eliminated in Oct. 2023 due to business reprioritization.• Led the product innovation function for the $4.5M SilverSneakers Medicare Advantage business.• Led a collaboration with Apple to develop and launch a digital fitness product from concept to launch, forecast to generate $1M in year one. • Spearheaded the strategy and road map for the development of a $20M digital customer experience transformation strategy that was adopted by the organization to modernize the business. -
PrincipalGolf Terrace Enterprises Llc Feb 2020 - May 2022Greater Minneapolis-St. Paul, Minnesota, United StatesLeveraged business skills, creativity, and tenacity to pursue consulting, entrepreneurialism, and small business management after being displaced from Optum.
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Senior ConsultantRêve Consulting May 2021 - Nov 2021Minneapolis, Minnesota, United StatesRêve Consulting is a customer experience strategy and service design firm that helps organizations innovate and grow by co-creating winning strategies using customer insights and human-centered design practices.Led customer experience and service design consulting engagements in the Health Plan and Retail industries, developing new user-focused CX strategies, UX/UI designs, and implementation roadmaps to drive business growth.• Managed Client Engagement teams including defining project plans, budgets, and deliverables. • Designed and facilitated client workshops to define objectives, create journey maps, and ideate opportunities.• Designed, conducted, and evaluated consumer research, secondary market research, and competitive analysis to inform strategy development.• Collaborated on business development networking and proposal development. -
Vice President-Product Management & DevelopmentOptum May 2019 - Jan 2020Boston, Massachusetts, United StatesOptum Life Sciences helps life science companies develop new therapies by providing technology, real-world data, consulting expertise, and patient engagement programs.Led development of a new $100M SaaS product designed to optimize Pharma trials using EHR data. • Galvanized the business case, requirements, roadmap, and marketing plan by leveraging industry trends, competitive intelligence, market research, and financial modeling.• Managed an agile product development project by cultivating alignment between internal executives, R&D, product engineering, clinical operations, marketing, finance, sales, and customers.• Led the user research, requirements definition, development, testing, and go-to-market planning. • Activated an aggressive growth plan by developing strategic partnerships with beta clients and vendors. -
Sr. Director-Product DevelopmentUnitedhealthcare May 2016 - Apr 2019Greater Philadelphia, Pennsylvania, United StatesUHC’s Medicare and Retirement division is a leading provider of health insurance plans for older adults, including Advantage and Supplement options, along with supplemental benefits to maintain or improve their overall well-being and health outcomes.Established and led a product development team designed to grow the $6B Medicare Supplement business by developing innovative new product concepts to improve member engagement and health outcomes.• Coordinated an annual innovation budget of $6.5M while carrying out hiring plans and coaching a team of six product managers plus a team of 10 cross-functional partners. • Launched three new digital health improvement pilot products within three years• Created and managed a portfolio of new product concepts and initiatives using market trends, user research, competitive intelligence, and financial analysis.• Collaborated with fellow senior leaders on the Executive Strategy Council, crafting annual strategic plans and budgets, monitoring performance, and supporting client relationships. -
Director-Product Management & DevelopmentOptum Mar 2011 - Apr 2016Greater Minneapolis-St. Paul, Minnesota, United StatesOptum Health is a leading information and technology-enabled company that provides a wide range of health services, from data-driven solutions for healthcare providers to health improvement solutions for managed care plans, to direct care delivery.Managed Optum Health’s $60M Population Health Management portfolio for Medicare plans, including care management, advocacy, and wellness solutions.• Led the collaboration between product, operations, pricing, marketing, analytics, sales, and clients that contributed to $40M in portfolio revenue growth over five years.• Generated $7M by leading the group retiree Medicare Advantage channel product planning, solution development, sales enablement, and client support.• Facilitated improvements in ROI and NPS by leading the commercialization of a new health navigation service. -
Sr. Global Marketing ManagerEcolab 2009 - 2011Greater Minneapolis-St. Paul, Minnesota, Mn, United StatesManaged $52M P&L for the healthcare hand hygiene category (Class 1 medical supplies). Drove 10% annual revenue growth by leading cross-functional growth initiatives with clients, guiding brand management, delivering sales support, and establishing new technology partnerships. -
Global Marketing ManagerMedtronic 2006 - 2009Greater Minneapolis-St. Paul, Minnesota, United StatesManaged a $75M category of implantable cardiac devices (Class 3 medical devices) and spearheaded the development and launch of two new-to-the-world cardiac products that increased market share at a 20% premium selling price. -
Global Marketing Manager3M 2000 - 2006Greater Minneapolis-St. Paul, Minnesota, United StatesLed a $120M category of patient assessment and diagnostic product portfolio (Class 2 medical devices). Led the development and execution of aggressive growth plans, resulting in 15% revenue growth and 24% profit growth. Certified as a Six Sigma Black Belt and led multiple improvement projects. -
VolunteerUs Peace Corps Mar 1998 - Jun 2000Senegal, West AfricaServed as a volunteer Small Business Development Advisor to educate, assist, and mentor rural small and emerging business owners. Developed and delivered a business education program modeled on Junior Achievement and established a new cooperative business with 10 entrepreneurs.
David Jones Skills
David Jones Education Details
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Master Of Business Administration - Mba -
Bachelor Of Science - Bs
Frequently Asked Questions about David Jones
What is David Jones's role at the current company?
David Jones's current role is Executive Product Strategy, Development & Management | Innovation | Customer Experience | Commercialization | Tech-Enabled Products and Services | Team Leadership | Enterprise Collaboration.
What is David Jones's email address?
David Jones's email address is da****@****tum.com
What schools did David Jones attend?
David Jones attended The College Of William And Mary - The Mason School Of Business, James Madison University.
What are some of David Jones's interests?
David Jones has interest in Arts And Culture, Health.
What skills is David Jones known for?
David Jones has skills like Product Management, Business Development, Leadership, Entrepreneurship, Management, Healthcare, Six Sigma, Product Launch, Cross Functional Team Leadership, Product Marketing, Competitive Analysis, Product Development.
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