I am a Certificated Flight Instructor (ASEL) with over 800 hours total time, and I hold a Second-Class Medical certificate. I also have experience in aircraft leasing and management.With more than two decades of high-tech experience, my skills include:- Program management, business analysis, and systems implementation- Process improvement and management- Training development and facilitation- Customer advocacy and success- Collaborative and effective communication- Strategic planning and execution- Adoption and change management- Business analysis and requirement gatheringOutside of my professional life, I am:- Happily married for 30 years and have three adult children- A personal finance geek- Experienced in church leadership- Involved in charity flyingPersonal Philosophy: - Live with passion and integrity. - Demonstrate enthusiasm, kindness, generosity, and helpfulness.- Seek beauty and connection. - Love God. Trust God.KEY EXPERIENCE:----------------------OPERATIONS MANAGEMENTI am an expert in setting up both local and international operations teams and workflows to ensure consistently high-quality results. I am adept at developing Key Performance Indicators (KPIs), producing reports, and supervising the performance of both internal and external teams.CROSS-FUNCTIONAL CONSULTINGI am proficient in working with a wide array of clients and partners to improve business processes, devise and implement solutions, swiftly address pressing issues, and propel businesses toward operational excellence and impactful results.PROGRAM MANAGEMENT & BUSINESS ANALYSISI am adept at managing projects from start to finish, pinpointing and articulating business requirements, creating detailed user stories, and collaborating with engineering teams throughout the design and implementation phases. I play a pivotal role in User Acceptance Testing, managing rollouts, training end-users, and offering ongoing support. I am well-versed in both Agile and Waterfall methodologies.
Listed skills include Search Engine Optimization, Digital Marketing, Social Media Marketing, Keyword Research, and 44 others.