Jon Janet Email & Phone Number

Rochester, Minnesota, United States

Rochester, Minnesota Area

Rochester, Minnesota Area

I provided IT support for vended and custom applications, including resolving highlycomplex issues. Provided application administration and used root-cause analysis to resolve problems, document the solution and communicate resolution to the customer. I worked closely with users and all stakeholders to gain a deep understanding of business needs, goals, and objectives, in order to recommend and implement configuration changes to the applications to meet business needs. I also created… Show more I provided IT support for vended and custom applications, including resolving highlycomplex issues. Provided application administration and used root-cause analysis to resolve problems, document the solution and communicate resolution to the customer. I worked closely with users and all stakeholders to gain a deep understanding of business needs, goals, and objectives, in order to recommend and implement configuration changes to the applications to meet business needs. I also created training materials and provided training in a class setting and one on one. Show less

Rochester, Minnesota Area

Supported a wide variety of applications, interfaces, and tools across multiple platforms and operating systems. Researched, identified and resolved system-related problems. Was responsible for ordering, testing, and implementation of new software and hardware, as well as ongoing upgrades and patches for existing software.

Rochester, Minnesota Area

Responsibilities include general book keeping, wholesale/retail account management, inventory and ordering, marketing, sales, mold design and fabrication, and making awesome, small batch, handmade, all natural soaps.

Bachelor Of Science In Information Technology (Bsit), Concentration In Software Systems Engineering, Summa Cum Laude

Associate Of Science (As), Business