Jon Gamboa Email & Phone Number

Redmond, WA, US

Redmond, Washington, United States

My role is to manage operations and projects for Microsoft's social communities under Cloud Marketing. This includes overseeing a global team responsible for audience engagement, triage, and social insights for Microsoft's commercial and cloud brands.

Redmond, Washington, United States

As a CSM for Microsoft Teams, I was focused on helping Microsoft's corporate customers achieve more through remote and hybrid work solutions. Focusing on the human side of technology, I connected customers with resources and training that helped them through change management, increased utilization of Microsoft solutions, drive value, and grow their.

During my time with Microsoft DSS, I supported sales as a Business Sales & Support Lead and training teams as a Training Associate. I led a small team of sales associates that connected business customers to hardware and cloud solutions. As a trainer, I curated and delivered learning content to strategic Microsoft accounts across government, healthcare.

In this role, I managed short and long-term projects for Microsoft's Customer Success Training (CST) Program. My work included creating and implementing learning strategies, aligning with stakeholders across Microsoft, and producing multimedia learning content for large presentations and a learning management system. My work helped drive adoption and usage.

As a Learning Specialist for Microsoft Stores, I empowered my team through learning and development, culture, and onboarding. I educated my team and our customers in Microsoft's key brands such as Xbox, Surface, Office, Windows, and Microsoft 365. I also supported several marketing events over the years including CES, Adobe Max, AutoDesk University, and.