Jon Joury Email & Phone Number

Atlanta, GA, US

Houston, Texas, US

• Oversee portfolio of client engagements to enable HighRadius products (Collections Cloud, Deductions Cloud, Electronic Invoice Presentment and Payment)
• Nurture relationships with senior customer executives
• Ensure product adoption and value realization
• Org Management (Managers, Project Managers, Implementers): for Project Execution | Employee Development | Operational Improvement including: Career Development / Mentoring & Training / Utilization / Performance &.
• Responsible for staffing, recruiting and overall operational improvement for one of four NA consulting segments

Atlanta, GA, US

• Org Management (30+ Members): for Project Execution | Employee Development | Operational Improvement including: Career Development / Mentoring & Training / Utilization / Performance & Compensation Reviews
• Manage $10M+ P&L – Responsible for financials in one of three functional PS practices
• Hiring Manager: Coordinating HR Recruiters / Phone Screens / Panel Interviews / Staffing Determinations & Created “New Manager Guide” (for Knowledge Base)
• Achieved 75% in Team Growth (45 HC 2018-19, 15 HC 2021) to meet Customer Demand & Revenue Targets
• Delivered $1M Net Increase (8%) in Team Revenue: by Reducing New Hire Ramp Time by 66% (4 months) / Restructuring Training Strategy after soliciting / incorporating Feedback
• Founded and serve on PowerPlan’s Diversity & Inclusion Council.

Atlanta, GA, US

• Responsible for engagement oversight and successful delivery on 8+ concurrent projects, focusing on high customer satisfaction and continued relationships.
• Identify and close opportunities for further services engagements, putting together estimates, project plans and statements of work (SOW). Engaged in full sales life cycle from creation of estimate and contract through.
• Responsible for escalations and providing project specific, real-time problem solving guidance and insight to both project teams and customers.
• Consult corporate leadership in making strategic financial, operation, tax, compliance and regulatory decisions.
• Develops relationships beyond core project team and seen as a trusted adviser at leadership levels
• Key contributor and decision maker for recruiting at all levels of the professional services organization

Atlanta, GA, US

• Responsible for leading complex and large scale project implementations, involving 5-10 person cross functional PowerPlan teams, working with 50+ person customer and system integrator teams.
• Act as a solution architect and project lead, developing full integrated solutions for PowerPlan and GL/ERP (SAP, PeopleSoft, Oracle, JDEdwards), EAM/Work Management (SAP PM, Maximo), Payroll (ADP) and various.
• Conducted strategic value analysis and roadmap planning with organizational leaders across many financial systems leading to better collaboration and coordination and multi-year plans.
• Ensuring projects are on time, on budget, stick to their defined scope and realize promised ROI.
• Direct manager for 5-9 consultants and sr. consultants, responsible for their career development, training, engagement, performance review and compensation decisions.
• Led all content planning and logistics for internal 3 day services conference for 150 people

Atlanta, GA, US

• #1 Individual Revenue Generator ($600K) / Received Highest Performance Ranking: Top 5%
• Project Lead for (multiple) Large, multi-$1M Implementations / Managed Sr. Level Expectations & Coordinated Efforts (across the field) to Deliver flawless, staggered Go-lives
• Integrated PowerPlan Enterprise Software in (complex / multi-stakeholder) ERP & EAM Implementation: State-of-the-art Functionality / Enabled Client’s SAP "Utility of the Year" Award
• PowerPlan User Conference: –100+ Person Conference: Coordinated Training Initiatives & Improved on Project Methodologies –SME / Subject Matter Expert & Presenter (one of youngest of 50+ staff sent)
• Participate in recruiting events and new hire training and on-boarding.
• Formal mentor in PowerPlan’s mentorship program

Atlanta, GA, US

• Work with project lead and implementation team to develop interfaces, configure the PowerPlan database, develop conversion programs, document system designs, resolve testing defects, provide client training and support.
• Technical lead during three implementations.

Atlanta, GA, US

Worked as part of a process improvement team in the call center. Responsible for developing and enhancing the "Run Book", which is an online, interactive visio flow that provides best practice techniques to each call center agent. Worked with a variety of departments ranging from customer care, to mobile, technical support tier I, tech tier II, network.

Melville, New York, US

Worked in the PMO on 2 major initiatives:(1) Company-wide initiative merging document management systems(2) Multi-million dollar re-engineering program to improve employee time management and capitalize expenses.Activities Included:+ Created and managed project plan, oversaw weekly status meetings, supervised implementation+ Developed test plans and.

Bs, Industrial Engineering

Certificate In Business Leadership

Education record

Managing People To Perform - Certification, People Management

Performance Based Hiring Certification

Presenting Powerfully

Project Planning And Leading Certification

Marketing