Identify, design and implement programs and solutions to enhance customer resiliency and sustainability across the region. Partnering with experts to continuously improve operations and impact clean energy goals.

Managing $15 million budget to implement energy efficiency programs and climate action plans across San Diego and Orange counties.Gaining core operational management experience to complement extensive talent management and leadership development background.Applying coaching and change management methodologies within highly regulated business function undergoing significant transformation to accelerate progress on state legislative climate goals, under stringent cost-effectiveness mandates.Establishing contracts with local city governments (e.g. San Diego, Chula Vista, etc.) and third-party firms to develop and implement climate action and sustainability programs in order to reduce Greenhouse Gas emissions.Leading internal initiatives to measure and improve operational performance and processes, as well as engagement and culture.Representing SDG&E in statewide forums such as the Sustainable Building Working Group and Statewide Energy Efficiency Collaborative.

Lead the Talent Development team in the design and implementation of enterprise-wide blended learning programs that support employees and leaders in support of strategic priorities.Transformed the function from a training specialist focus to a learning advisor model in 9 months resulting in higher team productivity and client business impact.Implemented performance and development dialogue process to replace performance ratings with enhanced coaching and feedback. Developed and implemented training for 500 leaders and 3000 employees, plus multi-channel communication strategy.Overhauled leadership development curriculum to incorporate action learning programs that increased skill levels in leading change and building alignment resulting in $13 million worth of business improvement initiatives.Enhanced evaluation and reporting processes to measure program usage, strategic alignment, and anonymous participant quantitative feedback against industry benchmarks (instructor quality, learning effectiveness, business results, manager support).Engaged operational and technical groups to address culture of low accountability groups through systematic behavior coaching and feedback program.

Plan, design and execute OD and talent initiatives to enable high performance and align team outcomes with enterprise strategic plans.Partner with assigned business units to assess organizational and individual business needs and manage moderate to highly complex change initiatives, performance interventions, talent reviews, high potential identification and development planning.For client work, primarily consult with the Information Technology division (800 ppl) to support large-scale strategic and workforce transformation including strategic alignment, culture change, workforce planning, skills assessment, succession planning, talent mapping, process improvement and team effectiveness.Manage quarterly executive leader events (enterprise-wide) aimed at reinforcing enterprise-wide strategic priorities, including keynote speakers, employee recognition, industry expert panels and facilitated dialogues.Develop blended learning experiences and tools to build leadership capacity in organizational change management, communication skills, strategic alignment and performance coaching.Designed and implemented award-winning skill assessment program to align human capital solutions with technical skill gaps in support of strategic initiatives. Received Skillsoft 2014 Innovation Award in the category of IT Training.

Lead enterprise-wide talent management programs serving 1700 team members and leaders.Current projects include- Career pathing using competency modeling, job analysis and coahing- Performance management optimization- Training design and delivery for competencies and talent management programs- Internal OD consulting- Workforce management for growing business divisions

Design, develop, execute and evaluate organizational development programs for workforce of 1300 individuals for world's largest health care staffing solutions firm. Audience includes Sr. Vice Presidents to entry-levelImplement talent management initiatives including competency mapping, leadership development, coaching models, performance management, sales training and career pathing as part of progressive organizational development team.Serve the organization as learning theory expert applying results-based approach, scenario-based training, human performance improvement, 70-20-10 learning philosophy among others - including teaching how leaders can to utilize these on-the-job.Establish talent profiles by mapping the relationship between functional competencies --> individual performance --> team performance --> company goals - and validating the development experiences that predict success.Assess program effectiveness using online surveys, focus groups, and productivity results to analyze ROI as well as individual, team, and divisional multi-dimensional performance. Partner and consult with senior leadership to assess individual and team performance gaps to implement coaching and performance management programs.Lead full-scale change initiatives including customer relationship management (CRM) implementation, sales process optimization.

Designed and implemented new employee on-boarding, coaching and on-the-job training programs to support consultative sales strategy and increase performance among all levels of the sales organization.Led sales operations initiatives to optimize sales processes, design performance dashboards and implement Microsoft Dynamics CRM systems.Leveraged a results-based approach to revolutionize training design and delivery that sales leadership and senior leadership can facilitate "just-in-time."Consulted with sales leaders using human performance improvement methodology to diagnose root causes and lead projects to address those opportunities.

Led research initiatives to design training and consulting solutions for clients to implement and improve strategic planning and performance management initiatives (e.g. Balanced Scorecard, Six Sigma. and additional TQM methodologies). Clients include public and private-sector organizations.Directed performance management research strategies designed to support the core competencies of organizations, such as strategic HR consulting, training, and forums on best practices for the private and public sectors.Developed and managed a performance management analysis for practitioners to assess various techniques used to implement PM measures and metrics.Edited and published research-oriented performance management digest (performancejournal.com) that serves as an online resource on Six Sigma, Balanced Scorecard, and HR strategy best practices.Evaluated personnel practices, organizational design, and compensation systems within the City of San Diego municipal departments and submitted suggestions for improvement.

Taught psychological research principles and American Psychological Association guidelines to 30 junior and senior undergraduate students per semester in a computer workshop environment.Mentored and trained students in applying psychological theory, statistical principles, as well as data analysis and interpretation using SPSS software and MS Office Suite.Directed students in proper formatting, reporting and writing skills following American Psychological Associations guidelines and advanced tools within Microsoft Word.Developed students' skills in appropriate research and literature searching using library tools and online information databases like PsychInfo, EBSCO and Medline.

Provided marketing and technical support to sales and engineering for all standard and custom products for publicly traded, small telecommunications and medical product manufacturer. Established strategic alliances with international manufacturing sources to purchase and integrate new products.Developed and promoted product line via annual price list, catalog, trade magazines, trade shows and website.

Led and trained team members for daily campaigning and raising awareness of environmental platforms for both Sierra Club and California Public Interest Research Group (CalPIRG) through door to door canvassing, fundraising and lobbying.