Jonathan Kopp Email & Phone Number

Chicago, IL, US

Menlo Park, CA, US

• Collaborated with XFN peers and leads to maintain/elevate the design function within a 0 to 1 product design and development lifecycle for foundational Quest 3 core system features spanning the full XR continuum (VR.
• Piloted, implemented, and scaled across multiple VR sub-pillars a proprietary design capacity planning framework featuring cognitive-load-based sizing and machine-learning-based predictive functions*** Contract through.

Menlo Park, CA, US

Evolved Design Ops culture and ecosystems in an enriched “skunk works” style design environment intended to facilitate unfettered exploration of AI models (ChatGPT, DALL-E, Stable Diffusion et al) by replacing routine organizational procedures with lightweight human-centered alternatives.* Contract through TEKSystems

New York, New York, US

• Co-led with GCD the rapid conception, design and build of RC3 (Risk & Control Command Center) a massively ramified data visualization and collab platform that provides—per OCC order—frameworks for risk management, data.
• Pioneered first phases of strategy and implementation of the Citi Design System (CDS), a structured library of reusable atomic design+code components
• Architected solution to for E2E Mapping: a POC project to map all user journeys and content areas in the citi.com ecosystem to a dynamic visual record
• Managed key measures in emergency rollout of Citi’s online COVID response messaging e.g. PPP microsites as well as decision tree based forms and FAQs
• Led Design Ops for redesign of citi.com pre-login home experience; integrated multiple journey, marketing, and content teams into headless CMS
• Developed strategy for a Jira based integration of design teams and workflows into Citi SDLC; managed rollout to 300+ Design team members across 20+ Domain teams; represented Design+Strategy to NAM Jira Strategy.

New York, NY, US

• Spearheaded Digital Transformation initiative for RRD/MS Creative Services Business Unit
• Performed strategic analysis of workflow and workflow tools across design and development teams
• Architected/ presented digital production reboot with RRD to MS senior leadership
• Designed development ecosystem and toolchain for Morgan Stanley digital flagship project

New York, NY, US

• Via RR Donnelley.
• Performed intake, analysis, triage, assignment, and tracking of digital requests across all international Business Units
• Proposed and implemented Jira-based development, production, and QA flow

New York, NY, US

• Via Russell-Tobin.
• Produced an extensive portfolio of mobile native, web, and device-based app design and dev projects with total scope in excess of $1.5M

New York, NY, US

• Produced NYU SPS Professional Pathways, a site for high-end continuing professional education—with course catalog/ shopping cart built using Angular+AEM
• Led introduction of Agile Scrum/Kanban framework into design, production, and dev workflow—hosted on the Jira/Confluence platform

Astoria, New York, US

• Produced the Steinway Spirio, a new high-resolution player piano, through all stages of R&D/design, manufacturing, and marketing.
• Produced SteinwaySpirio.com; conceived web-based interactive narrative approach to illustrate complex product/brand story.
• Proposed and implemented 3-D printing as solution for small-batch fabrication of custom mechanical parts for Spirio components.
• Produced design and development of iOS (iPad) app for interface of Spirio piano.
• Spirio’s first production run (~$125k per unit) fully sold out via pre-order.
• Integrated Agile Scrum methods into software engineering workflow.

• Produced OneHP, Hewlett-Packard’s internal collaborative social network.
• Introduced Agile sprint-based methods, dramatically improving client satisfaction.

New York, NY, US

• Developed presentation layer for Chase Financial Style, a gamified financial planning feature for JPMorgan Chase.

US

• Produced and developed a human rights web site for Kerry Kennedy-Cuomo in conjunction with PBS and the Robert F. Kennedy Foundation.

San Diego, CA, US

• Technical lead/ manager for the Station@Sony.com, Sony's online gaming property.

• Produced music entertainment/ e-commerce properties for Japan and U.S. markets.
• DavidBowie.com: Produced code, graphics and streaming content for Bowie's official site. Conceived and pitched new features, content areas, and functionality to Bowie and his creative team.

JP

• For the Japanese Ministry of Education; designed curriculum and taught in two Kyoto public high schools.

Mfa, Design + Technology

B. Phil., Interdisciplinary Studies/ Japan Studies Focus

Certificate, Japanese Studies