Data Analysis | Focused Improvements | Customer Success | Personable and Approachable | Collaborative Quick Learner | Process Engineer - SAAS and Process Improvement. A customer driven and versatile process engineer, dedicated to finding sustainable improvements to your business. I am a resource to my clients blending data-driven analysis with highly personalized ideas, planning, and product training. I excel working with cross-functional teams, considering the needs of all stakeholders to discover win-win solutions that take everyone into consideration. I'm described as a highly personable, technically driven listener that will truly go above and beyond to understand a customer's needs. I help engineers and management ask the right questions to clarify pain points, challenges, and root causes resulting in continuous growth and profitability.➡️ CORE COMPETENCIES:- Customer Success - Project Management - SAAS Value- Data Analysis - Process Improvements - Collaborative Planning➡️ MY STRENGTHS: -Understands the big picture in large amount of data to make succinct recommendations that deliver long-lasting value. -Challenges existing methods, establishes baselines, and monitors change-points to fix "how we've always done it"-Finds true "win-win" solutions, striving to ensure all stakeholder and customer interests are satisfied-Communicates with transparency and openness to ensure trust at all levels of the organizationI can be reached via direct message or the contact info below, lets talk about how data can drive change!jon.c.lee@outlook.com