Jonathan Loh Email & Phone Number

Singapore

Singapore

In my current role at Pilatique Singapore Pte Ltd, I am responsible for overseeing the operations and strategies of multiple studios across Singapore and Malaysia. My focus is on streamlining operations, implementing effective marketing strategies, and ensuring business growth and continuity. Here are the highlights of my experience:♦ Managed daily operations and executive decisions of 3 Studios in Singapore and 2 in Malaysia.♦ Developed and executed strategies for Operations, Marketing, Administration, Business Continuity, and Sales.♦ Implemented marketing strategies across social media and managed website updates.♦ Built and maintained departmental structure, achieving significant revenue growth.♦ Oversaw daily sales tracking and managed logistics for optimal studio operations.♦ Handled HR and payroll management, including hiring and onboarding of about 40 staff.♦ Managed POS and CRM systems, standardizing and overhauling SOPs.♦ Achieved over 200% growth in retail revenue within 6-10 months.

Singapore

At Kyani Singapore Pte Ltd, I played a pivotal role in driving the company's growth in Singapore, Malaysia, and Thailand. My responsibilities included overseeing operations, leading sales and marketing initiatives, and coordinating with the General Manager in Malaysia. Key achievements in this role were:♦ Led day-to-day operations in Singapore, guiding sales and marketing in SG, MY, and TH.♦ Developed communication plans and promotional assets, achieving annual business objectives.♦ Analyzed trends, providing insights for volume, support, and campaign success.♦ Organized product launches, events, and global conventions with up to 500 attendees.♦ Coordinated online marketing strategies and campaigns across multiple countries.♦ Implemented targeted product promotions and events in retail environments.♦ Hosted training seminars and meetings, developing training materials and strategies.♦ Conducted detailed planning and analysis of campaigns, events, and revenue.

Singapore

My tenure at ARK99 Marketing Pte Ltd was marked by a focus on innovative marketing strategies and community management. I played a crucial role in driving the company's growth in the e-commerce and fintech sectors, particularly in cryptocurrency and MLM. Key contributions include:♦ Led the execution of comprehensive marketing programs from inception to completion.♦ Analyzed customer insights and trends to develop successful marketing strategies.♦ Negotiated and integrated new ventures with company operations and strategies.♦ Identified and promoted product lines requiring additional marketing to maximize profits.♦ Researched industry trends and coordinated company events and campaigns.♦ Overhauled company processes, documentation, and training materials.♦ Created and managed a complex company website alongside developers.♦ Led community management, training over 500 members in Singapore and Malaysia.

Singapore

In my role as a Sales Manager at ATS Landscaping and Construction Pte Ltd. I focused on boosting the sales of construction equipment and services, expanding the company’s reach in Southeast Asia, and fostering key vendor relationships. My contributions spanned from training the sales team to successfully closing significant government projects. Key achievements include:♦ Trained and supervised the sales team, enhancing their ability to supply construction equipment and services.♦ Fostered customer service excellence and established strong vendor relations with manufacturers.♦ Designed marketing materials like brochures and social media posts, expanding the customer base.♦ Managed manufacturing and sales of in-house products, presenting key reports to management.♦ Expanded the company’s products into Southeast Asia, securing new prospects, including high-profile clients.♦ Led R&D initiatives for a classified product in collaboration with HDB, NUS researchers, and manufacturers.♦ Regained crucial product exclusivity, bolstering the core business.♦ Secured a SGD 4,000,000 government manufacturing project from R&D efforts.♦ Initiated and led the setup of a new manufacturing factory in Malaysia.♦ Headed exhibition teams, representing multiple product groups in various exhibitions.

Signapore

As a Sales Manager at Suspa Compart Asia Pte Ltd, a German MNC, I played a pivotal role in driving sales and implementing effective marketing strategies in the industrial materials sector. My responsibilities ranged from operational planning to representing the company in international settings. Here are the highlights:♦ Developed annual sales and profit plans by implementing marketing strategies and analyzing market trends.♦ Managed national sales operations, including scheduling and supervising employees.♦ Led digital marketing efforts across major markets in Asia, focusing on ROI and customer satisfaction.♦ Achieved a 15% growth in 2016 by managing sales volume, product mix, and pricing strategies.♦ Represented SUSPA in Southeast Asia and participated in global sales meetings in Germany.♦ Travelled extensively for new business acquisitions and represented the company in regional exhibitions.♦ Developed and created new marketing and technical materials, including videos and print assets.

Singapore

In my role at KapitalMinds Pte Ltd, I oversaw sales and marketing operations, employing innovative strategies to enhance market presence and drive revenue growth. My responsibilities included team management, campaign development, and market analysis. Here's an overview of my key accomplishments:♦ Led the sales and marketing team, driving effective strategies to enhance brand visibility and sales.♦ Developed and executed comprehensive marketing campaigns, significantly increasing market reach.♦ Analyzed market trends to identify new business opportunities and areas for growth.♦ Managed key client relationships, ensuring high levels of customer satisfaction and loyalty.♦ Coordinated with cross-functional teams to ensure alignment of marketing strategies with company goals.♦ Implemented digital marketing initiatives, improving online presence and engagement.♦ Conducted training sessions for the sales team, enhancing their skills and performance.♦ Played a key role in product launches and promotional events, boosting brand awareness.

During my tenure as a Marketing Executive at ATS Landscaping and Construction Pte Ltd, I focused on developing effective marketing strategies and materials to promote the company’s services and products. My role involved collaboration with various departments to ensure cohesive marketing efforts. Highlights of my experience include:♦ Created and executed marketing plans to promote construction and landscaping services.♦ Developed various marketing materials, including brochures, flyers, and digital content.♦ Collaborated with the sales team to align marketing strategies with sales objectives.♦ Managed social media platforms, increasing online presence and customer engagement.♦ Conducted market research to understand industry trends and customer needs.♦ Organized and participated in trade shows and exhibitions, enhancing brand visibility.♦ Maintained relationships with vendors and suppliers for marketing materials.♦ Assisted in the creation of promotional videos, contributing to dynamic marketing campaigns.

As a Customer Service Officer at M1 Limited, I was committed to delivering exceptional customer service and support. My role was pivotal in addressing customer inquiries, resolving issues, and ensuring customer satisfaction. Here are some key aspects of my role:♦ Provided top-tier customer service, handling inquiries and resolving issues efficiently.♦ Managed a high volume of customer calls, maintaining professionalism and patience.♦ Collaborated with various departments to address and solve customer problems.♦ Maintained up-to-date knowledge of company products, services, and policies.♦ Contributed to the team by meeting and exceeding service goals and standards.♦ Handled customer data with confidentiality and adhered to data protection regulations.♦ Participated in training sessions to improve customer service skills and product knowledge.♦ Received commendations for high customer satisfaction ratings and efficient problem resolution.

Bachelor'S Degree, Business Administration And Management, General

During my time at University College Dublin (UCD), Kaplan in Singapore, I pursued a Bachelor of Science in Management and graduated.

Diploma Of Education, Mechanical Engineering

Activities and Societies: Ngee Ann Polytechnic Ambassadors At Ngee Ann Polytechnic, Singapore, I completed a Diploma in Mechanical.