- As an MSP manage maintain and protect and provide services on client laptops desktops and servers using RMM Services. (Datto, Ninja RMM)- Provide technical support for our clients and assist with managing software/email licensing- Manage client used services: Azure, Google Workspace, Axcient 360 Sync/Recover.- Setup and deploy new workstations and provide system maintenance of applications and machines. - Provide technical support for our clients and assist with managing software/email licensing via ticketing system. - Windows server and workstation support, Cloud applications, Computer and Printer peripherals, LAN, VOIP, and A/V support.

- Instruction and implementation of EClinicalWorks; scheduling and patient information management- Record and verify patient information: insurance, phone numbers, addresses, and pharmacies- Receive, direct and relay incoming and outgoing phone calls, and fax messages to clinical staff- Collect co-payments and guarantor balances

Full Time Medical Center Operator (Position Transfer from ABH)• Call clinical codes on the overhead page system when they are asked for• File codes and reports in the Shift Report Log• Retrieve patient location information upon caller inquiry• Page requested employees/grant long distance calls for employees upon request

• Instructed students of all ages in learning Tang-Soo-Do• Promoted customer relations by offering trial lessons• Guided students in achieving black belt status by giving proper training• Created a family friendly and energetic atmosphere• Assisted in keeping the studio clean