Jon Mathews Email & Phone Number

Chesterbrook, Pa, United States

Upstate Ny

Seattle, Washington

Managed all operating departments in a $51M operation with 6 direct reports and a staff of 400▪ Oversaw 450 room renovation▪ Implementation of mobile check-in▪ Assumed GM role for 2 months during transition

Calgary, Canada Area

Led all operating departments in a $43M operation with 9 direct reports and a staff of 350▪ Repositioned culture and drove to excellence through positive change▪ Successfully oversaw 132 room renovation while down a Chief Engineer▪ Restructured Royal Service & Reservations Departments that drove improved results▪ Assumed GM role for 4 months and led through the Calgary floods earning national media coverage as the “textbook definition of disaster planning”

Pittsburgh, Pennsylvania

Oversaw opening of 185 room luxury property, which has dominated the market since▪ Involved in selection of all staff, and set culture of excellence▪ Set the vision for the Hotel and brought it to life, earning top service spot within Fairmont▪ Set the foundation for the Hotel to win Hotel of the Year in 2013

Toronto, Canada

Asked to lead a special project to turn around a $30M banquet operation for the Fairmont Royal York

Aventura, Florida

Managed 9 outlets including 2 openings with 7 direct reports and a staff of 195▪ Drove division profit from 200,000 to 2,500,000 year over year▪ Assumed role of Food and Beverage Director during supervisor’s leave▪ Established a team from scratch and then drove performance management to turn in results▪ Assisted in Beijing as Food and Beverage Director Pre-Opening▪ Returned to Fairmont Royal York to turn around the banquet department

Beijing, China

Asked to be part of the pre-opening team with responsibility as Food and Beverage Director in company's first China property

San Jose, California

Led a $17M unionized banquet department with 65,000 square feet with 6 direct reports and 120employees▪ Drove accountability and turned in 42% profit for the 2006 fiscal year▪ Pushed operating norms including taking offsite event for 2,000 on a December Saturday▪ Raised EEI by almost 11 points, Achieved top 5 in Meeting Planner Satisfaction

Toronto,Canada

The Fairmont Royal York, Toronto, ONStewarding SupervisorAssistant Chief StewardAssistant Manager, Arcade level OutletsManager, Piper's Bar & EatzSr. Assistant Manager, EPICManager, EPICAssistant Director of Banquets