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Jonathan Klein Email & Phone Number
Sr. Manager - Managed Services
at
CDW
1 work email found
@caleres.com
1 phone found area 314
LinkedIn matched
✓ Verified August 2026
4 data sources
Profile completeness 100%
Current company
Role
Sr. Manager - Managed Services
Location
Greater Madison Area, United States
Company size
Who is Jonathan Klein? Overview
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Quick answer
Jonathan Klein is listed as Sr. Manager - Managed Services at CDW, a with 18045 employees, based in Greater Madison Area, United States. AeroLeads shows a work email signal at caleres.com, phone signal with area code 314, and a matched LinkedIn profile for Jonathan Klein.
Jonathan Klein previously worked as Senior Manager, IT at Caleres, Inc. and Sr. Manager, IT at Caleres, Inc.. Jonathan Klein holds Master'S Degree, Information Managment from Washington University In St. Louis.
Company email context
Email format at CDW
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{first_initial}{last}@caleres.com
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Profile bio
About Jonathan Klein
As a Sr. Manager, IT at Caleres, Inc., I lead a cross-functional team of database architects and engineers who manage and maintain the company's various database technologies. With over 20 years of experience in the IT field, I have developed a strong expertise in hardware and IBM i systems, as well as technical support and ITIL best practices.My mission is to define and drive the company's infrastructure architecture strategy, ensuring that it aligns with the business objectives and meets the customer needs. I have successfully reduced downtime, saved costs, and boosted customer satisfaction by implementing efficient solutions, solving complex IT problems, and collaborating with internal and external stakeholders. I am passionate about delivering high-quality IT services that enhance the company's performance and growth.
Listed skills include Disaster Recovery, Ibm Iseries, Troubleshooting, Windows Server, and 31 others.
Current workplace
Jonathan Klein's current company
Company context helps verify the profile and gives searchers a useful next step.
Cdw
11 roles
Jonathan Klein work experience
A career timeline built from the work history available for this profile.
Senior Manager, It
Sr. Manager, It
CurrentManage the Database Architecture team who administer and maintain the company's various database technologies which includes SQL Server, DB2 LUW, DB2 on i, and Oracle.Manage the IT Operations team who monitor and manage our infrastructure systems ensuring its availability and performance 24/7.Reduced IT Operations FTE costs by leading an effort to offshore responsibilities to a managed services provider.ServiceNow platform owner responsible for strategy, adoption, and evolution of the platform.Maintain and manage the CMDB to ensure correctness and accuracy of configuration items and the services they support.Own the adherence and tracking of ITSM processes including Incident, Change, Problem, Request, and event management.Established KPI reporting to measure the effectiveness and delivery of the IT services we provide.Leading an IT automation project to automate level 1 repeatable tasks through scripting to provide a frictionless experience to our end users.Leading an effort to enhance our Disaster Recovery process to ensure the services that support our business are available in the event of a disaster or ransomware.
May 2022 - Present
It Manager
Responsible for managing the Database Architecture team who manage and maintain the companies various database technologies. Lead a cross-functional IT team responsible for defining and driving the company's architecture strategy.
Jul 2015 - May 2022
Systems Engineer Lead
Apr 2015 - Jul 2015
Senior Systems Engineer
Responsible for the administration of the IBM i and Microsoft SQL server landscapes.IBM iReduced administrative overhead by fully automating the IBM i IPL process using BRMS.Assisted with the implementation of a virtual tape library reducing backup time by 50%.Created scripts to automate the daily tasks involved with keeping MIMIX logical replication in sync between DR sites.Upgraded IBM i OS from V5R4 to 7.1 to allow business to take advantage of new features.Assisted with the upgrade/migration of our Power 6 environment to Power 7 with external storage.Assisted with the migration and implementation of PowerHA for IBM i which reduced recovery time from 5 hours down to 15 minutes.Automated manual role-swap tasks with CL scripts.SQL Server:Centralized and standardized all SQL backup configuration using Dell's LightSpeed product.Upgraded critical landscape from SQL 2005 to SQL 2012 with very little down time.Configured SQL server clustering to shorten recovery time.
Dec 2011 - Apr 2015
Senior Computer Operations Specialist
Feb 2011 - Dec 2011
Operations Specialist
Administered Brown Shoes job scheduling environments utilizing Cisco TidalEnterprise Scheduler(Open Systems) and Help/Systems ROBOT Job Scheduler(iSeries).Helped facilitate a full datacenter move that resulted in less than 1 hour ofdowntime.Worked with the iSeries team to automate disaster recovery procedures usingVision's MIMIX replication software.
Jul 2008 - Feb 2011
I.S. Lead Operations Representative
Created an Incident/Problem Management log for Operations to log Incidents that occurred on their shift.Created a common repository and format for the Operations Standard Operating Documents.Developed reports for executive management to display current state of our IT environment.Shifted my work hours in order to cover for vacations and sick time for the other Operators.Helped with the implementation of Microsoft Operations Manager into the Brown Shoe environment. Worked with the Network team to convert our retail locations from frame relay to DSL.
Jun 2006 - Jul 2008
Computer Operations Representative
Basic hardware, software and network troubleshootingMonitoring incremental and full backups Resolving issues swiftly and accurately to meet customer's needs.Following proper escalation procedure and monitoring.Insuring all system hardware, software and web sites are operating at peak performance.Documenting procedures for Operations tasks.
Jun 2002 - Jun 2006
Apr 1999 - Jun 2002
Team & coworkers
Colleagues at CDW
Other employees you can reach at cdw.com. View company contacts for 18045 employees →
AN
Andy Narayan
Colleague at CdwToronto, Ontario, Canada
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TL
Timothy Lee
Colleague at CdwMadison, Wisconsin, United States
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DM
Dee Maceachern
Colleague at CdwBrampton, Ontario, Canada
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AS
Alejandro Saldana
Colleague at CdwSan Antonio, Texas, United States
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FF
Fiona Fitzsimons
Colleague at CdwGreater Chicago Area, United States
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JM
John Melton
Colleague at CdwTempe, Arizona, United States
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MR
Melissa Roberts
Colleague at CdwGreater Chicago Area, United States
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IK
Imran Khan
Colleague at CdwGreater Chicago Area, United States
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PR
Pat Reynolds, C.P.M.
Colleague at CdwSan Antonio, Texas, United States
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KT
Karen Thomas
Colleague at CdwAntioch, Illinois, United States
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Andy Narayan
Colleague at CdwToronto, Ontario, Canada
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TL
Timothy Lee
Colleague at CdwMadison, Wisconsin, United States
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DM
Dee Maceachern
Colleague at CdwBrampton, Ontario, Canada
View →
AS
Alejandro Saldana
Colleague at CdwSan Antonio, Texas, United States
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FF
Fiona Fitzsimons
Colleague at CdwGreater Chicago Area, United States
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JM
John Melton
Colleague at CdwTempe, Arizona, United States
View →
MR
Melissa Roberts
Colleague at CdwGreater Chicago Area, United States
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IK
Imran Khan
Colleague at CdwGreater Chicago Area, United States
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PR
Pat Reynolds, C.P.M.
Colleague at CdwSan Antonio, Texas, United States
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KT
Karen Thomas
Colleague at CdwAntioch, Illinois, United States
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2 education records
Jonathan Klein education
Master'S Degree, Information Managment
Washington University In St. Louis
Bachelor Of Science, Technology Management - Computer Networking
Herzing College
FAQ
Frequently asked questions about Jonathan Klein
Quick answers generated from the profile data available on this page.
What company does Jonathan Klein work for?
Jonathan Klein works for CDW.
What is Jonathan Klein's role at CDW?
Jonathan Klein is listed as Sr. Manager - Managed Services at CDW.
What is Jonathan Klein's email address?
AeroLeads has found 1 work email signal at @caleres.com for Jonathan Klein at CDW.
What is Jonathan Klein's phone number?
AeroLeads has found 1 phone signal(s) with area code 314 for Jonathan Klein at CDW.
Where is Jonathan Klein based?
Jonathan Klein is based in Greater Madison Area, United States while working with CDW.
What companies has Jonathan Klein worked for?
Jonathan Klein has worked for Cdw and Caleres, Inc..
Who are Jonathan Klein's colleagues at CDW?
Jonathan Klein's colleagues at CDW include Andy Narayan, Timothy Lee, Dee Maceachern, Alejandro Saldana, and Fiona Fitzsimons.
How can I contact Jonathan Klein?
You can use AeroLeads to view verified contact signals for Jonathan Klein at CDW, including work email, phone, and LinkedIn data when available.
What schools did Jonathan Klein attend?
Jonathan Klein holds Master'S Degree, Information Managment from Washington University In St. Louis.
What skills is Jonathan Klein known for?
Jonathan Klein is listed with skills including Disaster Recovery, Ibm Iseries, Troubleshooting, Windows Server, It Operations, Microsoft Sql Server, Software Documentation, and T Sql.
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