Jon Nickerson Email & Phone Number

Boston, Ma, Us

Greater Boston

As an independent consultant, I am currently collaborating with a Wisconsin-based management consulting firm to craft and implement strategic growth plans. My current focus is on expanding their presence in the Denver market, specifically enhancing partnerships centered around JD Edwards ERP systems. Through targeted strategies and deep industry knowledge, I drive initiatives that strengthen our market position and foster sustainable growth.

Boston, Massachusetts, United States

As a Technology Director and Chief of Staff, I had a fantastic opportunity to shake things up a bit. I focused on streamlining processes and ramping up automation by spearheading the development of a new software development lifecycle framework. My goal was to marry agile practices with IT and business needs, enhancing both connectivity and inclusivity across teams. Some cool initiatives I led include a buddy program for new employees, a spontaneous kudos board, and fun water cooler meet-ups – all automated, of course! During this tenure I also developed centralized OKRs and KPIs for IT leadership, aligning technology initiatives with overarching business goals.My Key Contributions for this role:-Mitigated risk of brand incidents within $4B partner business division by developing automated preemptive technologies, standard policies, and awareness trainings; led response and remediation of all brand-related incidents across firm.-Slashed annual costs by $1M, improving communications and collaboration across enterprise, through facilitating migration of stand-alone Homesite Microsoft 365 tenant to enterprise tenant.-Enhanced business stakeholder alignment by managing security and data function relationships within IT and larger enterprise; ensured alignment on key initiatives through developing and communicating service strategies and roadmaps.

Greater Boston Area

In my stint as a Technical Program Manager, I took on the exciting challenge of centralizing security operations. By bringing together 30 international staff and 40 security tools under a single security operations center, we used agile methodologies to cut down redundancies and speed up our response to security incidents. It was all about making our security posture as robust and agile as possible.My Key Contributions for this role:-Decreased phishing incidents from 15% to under 5% by implementing awareness program for about 25K global enterprise end users, improving cybersecurity awareness and reducing susceptibility to cyber-attacks.-Reduced cost of cloud security posture management by 80% compared to previous commercial options by securing $30M transformation investment and developing internal service for automated controls of new AWS and Azure accounts, resolving 4K+ high-risk vulnerabilities and strengthening enterprise security.-Bolstered organizational resilience to emerging threats by leading evaluation and deployment of new security solutions, such as zero trust, endpoint detection and response, and multi-factor authentication, enhancing ability to adapt and respond to future security challenges.

Greater Boston Area

As a Senior Consultant, I dove deep into understanding and improving business processes for our clients. My role involved a lot of collaboration, research, and data analysis to craft strategies that hit the mark. I enjoyed creating presentations and reports that not only shared insights but also engaged our clients, ensuring they were on board with our proposed solutions and aligned with their project goals.My Key Contributions for this role:-Achieved $4M annual cost reduction through strategic organizational redesign and process enhancement initiative at state convention center authority, resulting in improved financial stability and operational efficiency.

Greater Boston Area

While working as a Senior Associate Consultant, I tackled the challenge of streamlining operations for a consumer-packaged goods company. My key project was developing an M&A playbook that minimized staff burnout and ensured seamless integration, all while keeping the day-to-day operations smooth.My Key Contributions for this role:-Pioneered local system alliance delivery model for national healthcare payer, incorporating comprehensive end-to-end pharmacy process and management tools, unlocking market opportunity exceeding $100M.-Led consolidation of analytics capabilities for national healthcare group, standardizing systems, tools, and processes across organization, enhancing data quality and productivity, and achieving cost savings of over $5M.-Revamped Electronic Data Interchange processes for international B2B retailer, significantly accelerating customer onboarding from 4-5 months to just 1-2 weeks, enhancing client satisfaction and operational efficiency.-Enhanced transparency of cost and risk assessment in space rocket manufacturing by serving as government liaison during critical should-cost analysis for international space company and US Government partnership, facilitating better decision-making and resource allocation.-Improved stakeholder onboarding efficiency for Epic electronic medical records system at largest healthcare provider in Massachusetts through implementation of tailored change management plan, leading to faster system adoption and enhanced patient care delivery.

Greater Denver Area

In my role as an Associate Consultant, I focused on boosting team productivity and effectiveness by conducting internal training sessions on soft skills and MS Office best practices. It was all about building a more skilled, cohesive team, which in turn translated into more streamlined processes and successful project outcomes.My Key Contributions for this role:-Oversaw quick reaction capability program, focusing on development, production, fielding, and support of aerostat sensor systems in Iraq and Afghanistan. Expedited Quick Reaction Capability (QRC) from concept to delivery in just nine months, surpassing standard multi-year timelines.-Led Integrated Checkpoint Project (ICP), enhancing processes and technologies to reduce wait times by 20% and increase risk detection efficiency.-Crafted cost estimates and strategies for eight programs within Payload Division of PM RUS, managing all phases of the acquisition life-cycle. Implemented Lean Six Sigma processes for organizational business improvement.-Served as key contributor in the Proposal Development Center of Excellence, focusing on volume development and team facilitation. Led BOE process improvement initiative, developing cost-saving processes, tools, and training.-Created multiple BCAs and cost estimates, including for US Air Force Information Technologies and US Space Command system upgrades.-Guided Communications Committee within Workforce Leadership Council (WLC) and Board Diversity Initiative (BDI), improving employee communication on diversity opportunities.-Participated in updating the Program Management Body of Knowledge (PMBOK) for Project Management Institute.-Secured contract awards for multiple contracts surpassing $150M by spearheading development of comprehensive proposals as vital member of Proposal Development Center of Excellence, contributing to substantial contract wins and organizational growth.

Bedford, Ma

As a Senior Consultant, I had the exciting opportunity to lead classroom training sessions for ACEIT, the go-to cost estimating tool used across the Department of Defense.My Key Contributions for this role:-Successfully developed comprehensive cost analyses for key US Army and Joint Department of Defense projects, overseeing life cycle costs exceeding $2 billion, demonstrating expertise in high-value project evaluation and financial assessment.

Master Of Business Administration - Mba, Entrepreneurship/Entrepreneurial Studies

M.S. In Manufacturing Systems Engineering, Systems Engineering

Ba, Computer Science

Activities and Societies: Colby Chorale, Colby Rugby Club, Student Government AssociationMember of the Colby Chorale, Colby Rugby Club.