Jon Smart Email & Phone Number

United Kingdom

Data anonymisation lead. GDPR data compliance. Data profiling. Data quality improvement lead. Data archival and deletion. Metadata Management.

Sheffield, England, United Kingdom

Reporting Manager for a large-scale, IT-enabled change programme. Responsible for leading the development of a suite of student-related statutory and compliance returns, including operational reporting, within the Tribal SITS Student Management System.Managing a team of report developers, and leading on business requirement gathering, report specification, development, system configuration, testing and UAT. Data governance, regulatory reporting requirements, reference data validation/management, business analysis. Configuration of HESA, HESES, and other key statutory returns. Agile and waterfall project management methodologies.

Sutton-In-Ashfield, Nottinghamshire

Responsible for provision of data analysis, insight and business intelligence to support the activity of the Division of Medicine.Service utilisation, demand & capacity trend analysis and forecasting. Service performance benchmarking. Patient pathway analysis, attendance/DNA, patient wait times and length of stay (LOS), readmission analysis. Market share analysis. Development of performance monitoring scorecards, service line dashboards and self-service reporting.

Sheffield, South Yorks.

Lead responsibility for CRM reporting, database segmentation and design/execution of marketing mass-email communication campaigns, managing a small team of colleagues within the Customer Insight CRM Team. Data analysis and reporting in support of the department's student recruitment activity, and specifically in relation to inbound enquiry behaviours, recruitment event booking activity, marketing communication metrics and behaviours, and reporting on conversion of CRM touch points along the enquirer/ applicant customer journey. Development of self-service reporting tools using Tableau.

Sheffield, South Yorks

Project team secondment to support implementation of the university student recruitment CRM system, leading on database segmentation, business user support, CRM reporting specification and business system development. CRM data analysis and Management Information reporting. Data quality. Data protection compliance. User acceptance testing (UAT) design and management (SpiraTeam). CRM business process mapping. Database, website integration and business process troubleshooting. Provision of CRM system user training across the business. Production of CRM user documentation.

Sheffield, South Yorks

Database manager for the alumni Raisers Edge prospect database and NetCommunity content management system (web-CMS), based within the Marketing Directorate and providing database segmentation to deliver the alumni marcomms strategy and wider CRM activity.Database querying and audience segmentation. Data quality and cleansing. Bulk data importation. Management information reporting. Google analytics custom reporting. Management and development of alumni website. Html email template development. Process mapping/re-engineering and development of user documentation. Provision of technical/business support to Raisers Edge and Netcommunity users.

Sheffield, South Yorks.

Responsible for the development and maintenance of City Council procurement databases, contracts register, website and Intranet resources within the Commercial Services department, providing marketing, comms, information management and reporting support across the department. Data management, management information reporting, web-content development, internal newsletter design and publication, website moderation, department data protection and freedom of information lead.

Whitwell Common, Nottinghamshire

Responsible for online/offline marketing channels, SEO strategy, and the day-to-day management of the Commercial Sales Department.Corporate and product website development and maintenance. Development of customer extranets and online resources. Management of SEO programme for product marketing strategy. Design and production of online and offline marketing materials, brochures, exhibition stands. Management of the customer and orders databases. Copy-writing and disseminating trade press releases. Representing company at R&D project meetings across Europe. Conducting Customer Service Reviews, Contract Renewals/Administration, and coordination of quality feedback.

Msc Big Data Analytics, Statistical Analysis, Data Mining, Organisational Change, Distinction

Statistical Modelling | distribution, probability, hypothesis testing, confidence intervals, linear & multiple regression. Data Mining |.

Cim Certificate In Marketing, Marketing

Marketing planning, application of the marketing mix, understanding customer behaviour, analysing the external marketing environment.

Ba (Hons) Media Studies, Journalism & Electronic Publishing, First Class Honours

Copywriting & professional writing, journalism, investigative reporting, electronic publishing, graphic design, website design.