Team Lead - Project Management
Current- Managed a team of 8 Project Managers on AA/AAA video game projects from sales to delivery- Evaluated team performance, providing constant feedback- Coordinated workflows across linguistic, project management, audio and sales departments- Guided the team to informed decisions based on risk assessments, ensuring project success and maintaining client relations- Established project management best practices, setting standards for effective client communication, email etiquette and approaches to challenging client interactions. - Conducted team training sessions on essential software/tools, including MemoQ and Plunet, both locally and across Altagram’s international offices- Supported the recruitment process by screening and conducting interviews for new team members- Prepared financial reports and client profiles for the executive team, highlighting growth opportunities- Led the research and deployment of a core business tool (Plunet), including associated change management strategy and continuous improvement regarding existing processes and software (Jira, Confluence, Plunet and Altagram’s proprietary tool)