Jonathan Ortiz Email and Phone Number
Outdoor Industry Professional | E-commerce Strategist | Data-Driven Leader | Leadership & Performance Coach at
@
UPS
atlanta, georgia, united states
Jonathan Ortiz's Location
Murphy, North Carolina, United States, United States
Jonathan Ortiz's Contact Details
Jonathan Ortiz work email
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Jonathan Ortiz personal email
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Jonathan Ortiz phone numbers
About Jonathan Ortiz
Results-oriented professional with 17+ years of experience in customer service, eCommerce, data analysis, process development, purchasing, demand planning, scheduling, and logistics management. Proven ability to build effective, productive working relationships with clients, staff, and other stakeholders. Expertise in management, negotiation, and public relations. Seeking a challenging and rewarding position in a growing company where I can use my skills and experience to make a significant contribution.
Jonathan Ortiz Work Experience Details
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Operations Supervisor - Local SortUps Jul 2024 - PresentFranklin, North Carolina, United StatesOversee customer service, productivity, quality, claims and delivery for all aspects of the Preload and Local sorts. Manage and schedule employees while maintaining all safety standards required by UPS. Ensure the sort team meets set goals and works closely with the Business Manager to acclimate the ever changing business of logistics.Develop training and retention plans, forecasts and hourly budgets to allocate resources to positions. Maintain accurate reporting of all activities completed on sort and follow up with any service interruptions. -
Crossfit CoachCrossfit Murphy Jan 2022 - PresentMurphy, NcProvide coaching and training to assigned groups of clients using the CrossFit methodologies and to ensure safety and facilitate performance towards planned goals. Lead and supervise group coaching sessions, and promote and exemplify principles of CrossFit Murphy. -
Ecommerce Manager/Lead BuyerCks - Colorado Kayak Supply Jul 2022 - Jul 2024Steamboat Springs, Colorado, United StatesManage all aspects of the CKS Online business. From the products and brands we sell, through acquisition, merchandising, website maintenance, and everything in between. Be the nexus of enhancing user experience and product assortment, optimizing the conversion funnel and applying strategic tactics to maximize efficiency and customer acquisition. Harness web data analytics to generate actionable insights for superior customer acquisition, retention and purchase value. Assure our platform's robustness and adaptability, positioning it for expansion and cutting-edge technological integrations.Intentionally place preseasons with existing vendors brand by brand as far ahead of deadlines as possible. Clearly advocate for and communicate payment terms, special buys and coordinate with vendors to provide our customers a complete offering and generate a depth of product knowledge. Collaborate with Third Party Logistic firms and internal Operations team to organize inbound shipments of inventory, outbound shipments, presales and inventory analysis. -
Paddlesports Buyer/Ecomm ManagerNantahala Outdoor Center Aug 2020 - Jul 2022Bryson City, North Carolina, United StatesResponsible for the planning, selecting and buying of paddlesports merchandise for the Nantahala Outdoor Center. Manage over $1,500,000 of inventory spread across 3 categories with 55 vendors. Conduct market research, competitor analysis, product evaluations and testing, monitoring purchase orders and creating reports for the leadership team. Practice thorough communication with the Instruction team, and provide assistance where needed to ensure guest service standards and efficient operation. Assist with marketing, social media management and guest online interactions.Handle all aspects of the NOC's EComm site, item descriptions, matrices, billing and order fulfillment. -
Lead Instructor/Master GuideNantahala Outdoor Center Apr 2016 - Aug 2020Bryson City, North Carolina, United StatesMaintain an environment conducive to proper whitewater kayak instruction - professional, safe, educational, and enjoyable. Provide constructive meaningful feedback to guests to enhance long-term paddler development. Utilize differentiated, guest-centered instruction techniques, exercise useful and purposeful practices, engage in instructional session planning and develop performance assessments. Execute all safety and operational processes involved in kayak instruction for the class I-IV rivers.
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Kayak Instructor - Adjunct ProfessorWarren Wilson College Sep 2019 - Apr 2022Asheville, North Carolina AreaPart-time adjunct instructor of whitewater kayak and swiftwater rescue courses as needed per semester for the Outdoor Leadership Program. Responsible for leading safe, effective, and enjoyable classes for the ODL department in various disciplines and activities. -
Preload/Local Sort SupervisorUps Nov 2017 - Mar 2021Sylva, North Carolina, United StatesOversee customer service, productivity, quality, claims and delivery for all aspects of the Preload and Local sorts. Manage and schedule employees while maintaining all safety standards required by UPS. Ensure the sort team meets set goals and works closely with the Business Manager to acclimate the ever changing business of logistics.Develop training and retention plans, forecasts and hourly budgets to allocate resources to positions. Maintain accurate reporting of all activities completed on sort and follow up with any service interruptions.
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RecruiterCcor (Companion Care Of Rochester) Oct 2015 - Apr 2016Rochester, New York AreaAttract applicants by placing job advertisements; contacting recruiters, using newsgroups and job sites. Determines applicant qualifications by interviewing applicants; analyzing responses; verifying references; comparing qualifications to job requirements. Improves organization attractiveness by recommending new policies and practices; monitoring job offers and compensation practices; emphasizing benefits and perks. Work closely with the Human Resources, Payroll, and Education departments in order to consistently establish and asses the needs of the agency. -
Kayak InstructorKayak Adventures Paddling School Nov 2014 - Apr 2016Rochester, New YorkCombine on-water demonstrations, practical's and presentations in a variety of environments. Demonstrate and teach basic kayak paddle strokes and maneuvers effectively, rescue techniques, trip planning, preparation and care for equipment, safety and first aid. Have the leadership, group management skills, experience and judgment necessary to be a safe and effective instructor.
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Raft Guide/Safety KayakerAdventure Calls Outfitters, Inc. Apr 2013 - Apr 2016Castile, NyAssist Trip Leader in preparing gear, load rafts on trailer, view the plan for the day, assist guests with wetsuit rentals, fit life jackets and hand out helmets if necessary. Responsible for collecting and cleaning gear at the end of every trip. Guide guests on Class II (Genesee River at Letchworth State Park), Class III (Salmon River in Pulaski, NY), and Class III Cattaraugus Creek (Gowanda, NY). Also responsible for preparing trips, renting equipment, checking in and screening guests, giving safety speech, guiding sweep raft with major first aid kit, overlooking entire trip, collecting gear and debriefing guests at end of the trip. Assist and guide trip from kayak if necessary.
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Supervisor/Radio Controller/Transit Center MonitorRochester Genesee Regional Transportation Authority (Rgrta) Dec 2012 - Oct 2015Rochester, New YorkOperate multi-line computerized radio, Automatic Vehicle Locator and telephone to maintain published services by directing bus and support staff. Authorize and direct information to personnel to reroute passenger services and vehicles when detour and schedule situations occur. Manage, monitor, and coordinate priorities and non-routine communications between the maintenance department, emergency services, road supervisors, dispatch, security and RGRTA management to restore service disruptions/delays. Maintain and update reports, radio logs, road calls, late trip reports, and accident/incident logs. -
Resource Desk Coordinator/Workforce AnalystAdt Security Services Sep 2010 - Dec 2012Manage ADT's customer monitoring centers local and national workforce to meet company service level goals. Develop weekly plans, monthly forecasts and analyses to meet those goals. Analyze call volumes, hold times, and call abandon rates to identify scheduling requirements, areas for improvement, to document and improve performance levels. -
Assistant ManagerBlockbuster Apr 2008 - Jan 2011Rochester, New YorkDirect employees in the creation of a positive customer experience that includes a proactive interaction and immediate resolution of customer issues as needed. Ensure that proper inventory, cash controls, and loss prevention procedures are in place and followed. Processes administrative tasks as needed including reviewing and taking action on daily reports, processing payroll and scheduling staff to meet store commitments.
Jonathan Ortiz Skills
Customer Service
Leadership
Training
Team Building
Management
Process Improvement
Time Management
Outlook
Microsoft Excel
Motivation
Coaching
Wilderness First Responder
Wilderness First Aid
Outdoor Recreation
Outdoor Education
Swift Water Rescue
Wfa Certified
Recruiting
Interviews
Staffing Services
Communication Skills
Powerpoint
Microsoft Office
Resume Writing
Business Analysis
Hiring
Microsoft Word
Transit Operations
Recruitment Advertising
Community Building
Full Life Cycle Recruiting
Client Relations
Employee Relations
Radio Communication
Talent Acquisition
Dispatching
Workforce Management
Career Development
Versatility
Staff Development
Computer Proficiency
Cpr Certified
Assertiveness
Applicant Tracking Systems
Microsoft Publisher
Avaya Communication Manager
Nice Call Recording
Microsoft Power Point
Microsoft Office Sharepoint Server
Office Administration
Jonathan Ortiz Education Details
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Criminal Justice/Safety Studies -
Gates-Chili High SchoolArt/Art Studies, General
Frequently Asked Questions about Jonathan Ortiz
What company does Jonathan Ortiz work for?
Jonathan Ortiz works for Ups
What is Jonathan Ortiz's role at the current company?
Jonathan Ortiz's current role is Outdoor Industry Professional | E-commerce Strategist | Data-Driven Leader | Leadership & Performance Coach.
What is Jonathan Ortiz's email address?
Jonathan Ortiz's email address is jo****@****noc.com
What is Jonathan Ortiz's direct phone number?
Jonathan Ortiz's direct phone number is +158575*****
What schools did Jonathan Ortiz attend?
Jonathan Ortiz attended Monroe Community College, Gates-Chili High School.
What are some of Jonathan Ortiz's interests?
Jonathan Ortiz has interest in Leadership, Networking, Social Services, Kayaking, Education, Environment, Personal Training, Management Training, Increasing Productivity, Rafting.
What skills is Jonathan Ortiz known for?
Jonathan Ortiz has skills like Customer Service, Leadership, Training, Team Building, Management, Process Improvement, Time Management, Outlook, Microsoft Excel, Motivation, Coaching, Wilderness First Responder.
Who are Jonathan Ortiz's colleagues?
Jonathan Ortiz's colleagues are Frank Alcantara, James Thompson, Everett Leach, Greg Koch, John Gyongyosi, Mar U., Shalita Stevenson.
Not the Jonathan Ortiz you were looking for?
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Jonathan Ortiz
Austin, Tx4known.is, yahoo.com, viacom.com, data.world1 (512) 6XXXXXXX
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Jonathan Ortiz
San Francisco, Ca2hotmail.com, filthygorgeoushome.com -
Jonathan Ortiz
Brooklyn, Ny4gmail.com, deloitte.com, cognizant.com, pendo.io -
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Jonathan Ortiz
Vaccine R&D / Pharmaceuticals / Clinical Research / Robotics & Automation / Molecular BiologyParsippany, Nj3iau.edu.lc, renaissance-education.com, pfizer.com1 +197362XXXXX
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