Provides strategic leadership, direction, and input at all levels of the organisation to enhance productivity and drive the meeting of goals. Sees to strategic plan development by studying technological and financial opportunities.Presents conclusions and recommends objectives to relevant parties and stakeholders in professionally written reports and/or presentations.Outlines, clarifies, communicates, and embodies the vision and values of the company.Successfully maintains high-quality services by defining and implementing, policies and performance standards. Manages and accounts for all costs and revenues.Allocates budget resources for supplies, equipment, marketing, and personnel. Increase effectiveness of the workforce through recruiting, selecting, orienting, training, coaching, counselling, and performance management.Continually communicates values, strategies, and objectives in a clear and effective manner.Assigns accountabilities and delegates work. Attends to planning, monitoring, and appraising job results.Develops incentives.Promotes a climate for offering information and opinions.Provides educational opportunities to staff. Sees to researching and identifying growth opportunities for the company.Continually develops and implements growth strategies. Builds and enhances the company image by collaborating with customers, government, and employees.Spearheads and enforces ethical business practices at all times.

Responsible for meeting with clients to discuss security solutions for their businesses.Provided accurate quotations on discussed solutions.Professionally attended to new business development.Always attempted to up-sell and cross-sell at given opportunities.Provided polished and skilled customer relationship management.Oversaw the creation and implementation of a corporate website and content.Assisted with the development of a corporate identity. Spearheaded the first CRM implementation at the company.Performed accurate and timely management-level sales reporting.

Oversaw the implementation of Sales Drivers as per QDVPPP (Quality, Distribution, Visibility, Price, Promotion and Persuasion).Ensured that Sales Targets were always met and exceeded if possible.Executed Activations/Promotions to drive Return on Sales (ROS) and Return on Investments (ROI). Focused on promoting Brand Equity. Attended to customers service per daily call schedules.Logged queries through the appropriate channels to ensure that customer-centricity was maintained.

As Walmart Team Leader, managed the entire group efficiently and effectively (Game, Makro, Masscash, Cambridge and Rhino).Ensured that sales targets were met & that client relationships were maintained.Oversaw correct pricing when receiving and placing orders on SAP.Guaranteed that orders were ready and planned for delivery by the Depot.Ensure that all trucks were loaded to capacity (38 tons locally or 36 tons long-distance).Saw to customers service per daily call schedules.Logged queries through the correct channels, ensuring customer-centricity.Always ensured customer stocks of Key Value Items, and the sale of slow-moving stock to prevent expiration. Liaised with the Credit Department to confirm that orders were placed within credit limit.Addressed any credit queries accordingly.Maintained Data Integrity on SAP through regular updates.Attended to Management-level reporting in Excel as required by Key Account Managers, Channel Managers, etc.