Jon Bailey Email & Phone Number

Manchester, United Kingdom

Chorley

I supervise and manage a team of 40 engineers servicing 14 accounts across the UK. We follow a lean methodology following ITIL processes to provide support to the customers. I work with multiple teams and liaise with customers and staff at all levels to provide and manage the services and staff that support the accounts including people management, account management and project co-ordination.

Chorley

Day to day I manage a team of 20 backup engineers who run and maintain around 12 customer accounts of varying sizes around the UK.

Chorley, United Kingdom

Monitoring and Maintaining Backup Solutions on multiple accounts. NetApp, EMC, Symantec.

Warrington, United Kingdom

Technical Solution Specialist with experience in onsite consultancy and installations, managing VM estates and supporting testing environments across multiple sites. Experience with Wintel technologies and VMWare 4.1 supporting software releases, testing and installations for the past 9 years. Project management of manufacturing software and remote support UK wide with training experience at all corporate levels. Interested in Business Objects and Reporting technologies.

My main role as well as managing the IT of the sales office was as in pre-installations. This involved consulting with clients on IT infrastructure, then purchasing and implementing the infrastructure before installing the software onsite.

Bsc Software Engineering

Hnd, Computer Software Engineering

Education record