Jon Pritchard Email & Phone Number

Basingstoke, Hampshire, United Kingdom

RingGo is the UK's #1 parking solution; enabling parking operators to make data-driven decisions to maximise compliance, increase revenue and drive cost savings across their parking Operations. Working with 150+ Local Authorities, and 80+ private parking operators, in 2022 RingGo will process >100m parking transactions, representing >50% of all Local Authority paid parking income. RingGo are on a mission to bring parking higher up the customer journey, and make towns and… Show more RingGo is the UK's #1 parking solution; enabling parking operators to make data-driven decisions to maximise compliance, increase revenue and drive cost savings across their parking Operations. Working with 150+ Local Authorities, and 80+ private parking operators, in 2022 RingGo will process >100m parking transactions, representing >50% of all Local Authority paid parking income. RingGo are on a mission to bring parking higher up the customer journey, and make towns and cities cleaner, healthier and more liveable. RingGo is part of the EasyPark Group. EasyPark Group has a unique market coverage with presence in over 25 countries and more than 3,200 cities. The markets we are active in include the UK, Sweden, Norway, Denmark, Finland, Iceland, US, Germany, France, Netherlands, Belgium, Spain, Italy, Switzerland, Austria, Portugal, Slovenia, Australia, New Zealand, Serbia, Montenegro, Lichtenstein and Hungary. Show less

Basingstoke

DRC - Helping to Grow Your Business.We do this by listening to the issues that are holding you back from growing, and create tailor-made telephony and communication solutions which allow you to flourish. We then provide exceptional customer service and support which allows you to focus on running your business.Global Connectivity,Local ServiceAt DRC we're here to work with you, as an extension of your business, on the creation and management of your ideal communications… Show more DRC - Helping to Grow Your Business.We do this by listening to the issues that are holding you back from growing, and create tailor-made telephony and communication solutions which allow you to flourish. We then provide exceptional customer service and support which allows you to focus on running your business.Global Connectivity,Local ServiceAt DRC we're here to work with you, as an extension of your business, on the creation and management of your ideal communications package. Our number one priority is keeping you connected, so there will always be a member of our team available to respond to your calls, enabling your customers to speak to you with our cutting-edge solutions.DRC is a telecoms solutions provider offering mobiles, lines and calls, fixed lines and hosted telephony systems. We manage and maintain these services for our customers, providing an all-encompassing solution and, above all, an exceptional customer experience. Show less

Basingstoke

I joined Livvy's Group in August 2010 & was promoted to Senior Account Manager in March 2011.In the position I demonstrated a strong understanding of how the business and customers operate, in order to maximise profit, improve productivity and internal processes.I was given a number of key performance indicators from management to deliver and assist and was tasked with leading a team of both Corporate and SME Account Managers & Account Executives, showing strong leadership… Show more I joined Livvy's Group in August 2010 & was promoted to Senior Account Manager in March 2011.In the position I demonstrated a strong understanding of how the business and customers operate, in order to maximise profit, improve productivity and internal processes.I was given a number of key performance indicators from management to deliver and assist and was tasked with leading a team of both Corporate and SME Account Managers & Account Executives, showing strong leadership skills.Main day to day responsibilities• Managing high profile Corporate, B2B and B2G accounts and growing revenue• Leading and managing a team of Account Managers and Account Executives, split across 3 key departments• Identifying new technologies to upsell. • Coordinating responses to RFP requests, leading teams towards completion and delivery of solutions and winning new customer accounts against the competition. • Resigning customers and reducing customer churn to a minimum, meeting Key Performance Indicators• Responsible for delivering personalised monthly account plans to customers• Managing and delivering projects within my own base, assisting staff with their own projects, from planning to implementation• Regularly performing internal audits and reviews with management• Creating and tracking marketing campaigns• Identifying new processes that would benefit both customers and internal staff• Updating and maintaining internal CRM systems and market leading CRM platforms. • Analysing customer data on a monthly basis, identifying trend and cost saving solutions• Regularly meeting/entertaining customers for account reviews and hosting social events• Regularly meeting with key network and suppliers, ensuring high relations and interactions• Day to day problem solving within my base/across other company/group departments• Being a senior point of escalation for both customers and suppliers Show less

Basingstoke

Main Responsibilities· Managing local & national account portfolios · Upselling into existing and new business and creating new sales leads. · Sales Administration for myself and members of the team· Speaking to the networks on the behalf of customers and problem solving issues· Controlling, managing and maintaining stock levels.· Working with computer programs such as Net Suite, ACT!, Frontier, Gateway, Microsoft Word and Excel, · Creating spreadsheets and… Show more Main Responsibilities· Managing local & national account portfolios · Upselling into existing and new business and creating new sales leads. · Sales Administration for myself and members of the team· Speaking to the networks on the behalf of customers and problem solving issues· Controlling, managing and maintaining stock levels.· Working with computer programs such as Net Suite, ACT!, Frontier, Gateway, Microsoft Word and Excel, · Creating spreadsheets and documents to help team productivity. · Database Entry· Chasing payments and outstanding customer invoices· Liaising with customers regularly over emails, phone calls and in person· Arranging and tracking customer deliveries· Arranging customer repairs Show less

Education record

Team Leading, Nvq Qualification