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- Established Enterprise software professional with extensive experience and successful track record in net revenue retention and recurring revenue growth for both on premise install and subscription based customers. -I enjoy working with end users and partners to help businesses realize the full value of their software solutions and support services investment. -My skills shine in the areas of customer relationship management, business planning and execution, working cross functionally and negotiating complex contracts. Knowledge, Skills and Abilities:-Excellent organizational, time management, and detail oriented skills-Demonstrated ability to overcome obstacles and achieve revenue goals and performance metrics-Professional phone presence and interpersonal skills-Success in evaluating customer needs and developing action plans and recommendations-Enterprise Software Contract Management-Competency in Microsoft Office 365 Applications-Opportunity Management and Forecasting Accuracy (Siebel, Salesforce, MSFT Dynamics, CRM)-Revenue Retention and Growth Strategy
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Partner Account ManagerHclsoftwareDenver, Co, Us -
Partner Account ManagerHclsoftware Oct 2023 - PresentNoida, Uttar Pradesh, In -
Customer Success Team LeaderHclsoftware Aug 2020 - Oct 2023Noida, Uttar Pradesh, InHCL Software develops, markets, sells, and supports over 20 product families in the areas of DevSecOps, Automation, Digital Solutions, Data Management, Marketing and Commerce, and Mainframes.CSM team leader responsible for net revenue retention, contract growth through upsell/cross-sell initiatives, and enhancing the overall customer/partner experience.
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Enterprise Renewals Sales SpecialistHitachi Vantara Apr 2019 - Oct 2019Santa Clara, California, Us- Facilitated Enterprise Client Renewals for Data Storage products and Converged Solutions- Partnered with Account Executives and Channel partners to sell annual services contracts for existing infrastructure assets while identifying tech refresh/capacity upgrade opportunities -
Inside Sales Representative - Customer Communications Management SoftwareOpentext Aug 2016 - Nov 2018Waterloo, On, Ca(OpenText acquired the HP Exstream Software business effective 8/1/2016) -This was a continuation of my renewal sales role with expanded responsibilities to include: contract administration and leading negotiations with cross functional teams. -
Exstream Software- Renewals Account ManagerHp 2011 - 2016Palo Alto, Ca, UsHP Exstream software enables organizations to create remarkable customer experiences through the design and delivery of ultra-personalized, consistent, compliant, communications–delivered anytime, anywhere. - Directed annual recurring license and maintenance revenue of $20M, spanning 150 Enterprise level accounts within the Financial Services, Utility/Energy, and Healthcare verticals. -
Software Support And Services Sales RepresentativeHewlett Packard Enterprise 2007 - 2011Houston, Texas, UsHP Business Technology Optimization (BTO) Applications is a portfolio of integrated software that helps IT application modernization initiatives realize better business outcomes by effective management and automation of the application life-cycle.- Assisted customers with annual renewals and onboarding tasks as a result of HP's acquisition of Mercury Interactive Software- Recognized as a top performer within the company's first standalone inside software sales and renewals organization -
Contract Sales SpecialistOracle 2002 - 2006Austin, Texas, Us
Jon Reid Skills
Jon Reid Education Details
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University Of Northern ColoradoBusiness Administration; Marketing Emphasis | Monfort College Of Business
Frequently Asked Questions about Jon Reid
What company does Jon Reid work for?
Jon Reid works for Hclsoftware
What is Jon Reid's role at the current company?
Jon Reid's current role is Partner Account Manager.
What is Jon Reid's email address?
Jon Reid's email address is jo****@****ara.com
What is Jon Reid's direct phone number?
Jon Reid's direct phone number is +130333*****
What schools did Jon Reid attend?
Jon Reid attended University Of Northern Colorado.
What skills is Jon Reid known for?
Jon Reid has skills like Enterprise Software, Channel, Contract Negotiation, Solution Selling, Salesforce.com, Account Management, Sales Enablement, Sales, Sales Process, Channel Partners, Software Industry, Saas.
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