Jony Marques Email & Phone Number

São Paulo, Brazil

Ao atuar como ponto focal para a viabilidade técnica e liderança técnica na implementação, contribuo para que os projetos sejam executados com máxima eficiência, oferecendo as melhores alternativas para assegurar a satisfação do cliente.Principais responsabilidades:* Avaliar a viabilidade técnica dos projetos, propondo soluções personalizadas e eficientes que maximizem o ROI dos clientes.* Acompanhar o processo de venda, oferecendo suporte técnico e garantindo que os requisitos mínimos sejam atendidos.* Colaborar com o time comercial para a criação de propostas competitivas, alinhadas às expectativas técnicas e orçamentárias dos clientes.* Realizar cotações de serviços e estimativas de tempo de implementação, assegurando que as soluções estejam alinhadas ao orçamento e cronograma estabelecido com o cliente.* Liderar o time técnico de implementadores, capacitando-os e garantindo que a ferramenta de conciliação seja utilizada da forma mais eficaz.* Participar de projetos estratégicos internos, contribuindo para o desenvolvimento de novas funcionalidades e melhorias, com foco em agilidade e competitividade no mercado.* Analisar a maturidade dos clientes em termos de processos e tecnologia, avaliando sua capacidade de iniciar e sustentar o projeto de forma eficaz.* Facilitar a transição entre o processo de vendas e a execução do projeto, assegurando que a equipe de serviços receba todas as informações técnicas necessárias para uma implementação bem-sucedida.

Curitiba

• Technical leadership role,• Responsible for project ownership and Follow-Up (FUP),• Compile Key Performance Indicators (KPIs) for operational analysis,• Provide support during internal and external audit inspections,• Cultivate relationships with global banks and credit card administrators,• Coordinate and ensure accurate accounting closures and billing in periodic deliveries,• Assist in problem-solving across controlling, accounting, treasury, accounts payable, and foreign exchange operations.

Curitiba

• Conduct and uphold the standards of operational and financial reconciliations, adhering to the designated Service Level Agreements (SLA) within the department.• Verify and cross-reference processed information among EBANX, banks, and partners to ensure accurate processing.• Offer assistance to various departments within the company, including Customer and Merchant Support, Accounting, Pricing, and others.• Furnish essential information and supporting documents required for monthly accounting closures.• Generate analyses and reports detailing the reconciliation process.• Negotiate and resolve issues with suppliers and customers, both internally and among South American employees, through email, telephone, or in-person interactions.• Continuously monitor and recommend Key Performance Indicators (KPIs) and potential areas for improvement.

Curitiba

• Reconcile and monitor all movements in the bank accounts and financial processors of the following countries: Brazil, Chile, Argentina, Peru, Colombia, and Mexico.• Oversee and track all outgoing and incoming transactions to ensure accurate processing.• Identify and report operational and technical issues related to incorrectly processed transactions, assessing the associated risks.• Follow through the resolution process until all discrepancies and outstanding issues are resolved.• Ensure that the charged costs align with pre-established guidelines.• Collaborate with other departments within the organization to enhance processes, etc.• Analyze general ledgers, direct and indirect taxes paid and payable, suggesting actions to mitigate risks of fines or financial waste.

Curitiba

• Payment analysis, aiming to ensure authenticity and receipt.-Execute and monitor the release of payments through internal ERP and internet banking.• Reconciliation of payments conducted via Excel, ensuring that the flow of payments and receipts is happening correctly and securely.• Monitoring of internal Selenium tool via the New Relic Insights platform.• Analysis of technical issues involving the ERP to guarantee flawless functionality.• Customer support via email (English and Spanish).

Curitiba

- Daily cash flow management and monthly projections using spreadsheets- Accounts receivable administration: credit analysis, credit card sales, portfolio collection, reconciliation of title settlements- Accounts payable administration: payments, file submissions via remittance, bank returns, bank account reconciliation; communication with suppliers, with a focus on cost reduction and increased profitability-Bank reconciliation

Curitiba

• Verify the necessity of expense payments by scrutinizing the authenticity of submitted documents such as invoices, bills, and quotes.• Review and execute tax withholding procedures.• Validate payment orders entered into the system, ensuring accurate allocation to the most appropriate cost center for streamlined reconciliation and financial closure.• Generate monthly reports for expense tracking, analyze and identify unnecessary expenditures to mitigate future risks.• Establish processes in alignment with company policies to optimize time efficiency.• Scrutinize invoices for payment to ensure correct delineation of taxes such as PIS, COFINS, CSLL, and IRRF.• Identify improvements in ERP systems.

Curitiba

Providing information regarding credit analysis and registration, approving payment terms, and checking product stock levels. Conducting negotiations for receivables and payment terms.Handling order processing, issuing invoices and bank slips, verifying shipped products, and scheduling orders for delivery.Actively pursuing collections from delinquent customers with approved credit, negotiating and extending payment deadlines for debt settlement.Conducting bank reconciliation, preparing documents for accounting, processing bank files, monitoring receipts, maintaining communication with overdue clients through emails and calls, controlling the cash flow, and preparing receipt position reports.Implementing a collection strategy in line with credit and collection policies.Handling customer inquiries via phone and in-person for order placements. For suppliers, providing in-person assistance in inspecting incoming goods.Key Achievements:Reduced delinquency levels from 10% to 3%.Successfully recovered $80,000 out of $100,000 through negotiations with delinquent clients. Subsequently reactivated these clients, providing them the opportunity to resume purchasing.Implemented indicators for customer evaluation, focusing on credit analysis and registration.

Curitiba

Customer service via phone and email, addressing payment-related inquiries.Opening, analyzing, and resolving tickets using the SAP system.Categorizing tickets and facilitating communication between suppliers and dealers with internal clients/employees through the company's proprietary system (Ambev); utilizing the SAP system.Entering account and cost center data.Entering and approving payments for invoices in the SAP system.Administrative Technician

Curitiba

Production planning and controlBudgeting

São Paulo

Issuance and calculation of tax payment guides

Master Of Business Administration (Mba), Inteligência Financeira

Bachelor Of Technology (B.Tech.) Gestão Financeira, Finanças

Tecnico Em Administração, Administração De Empresas