Joon Brown Email & Phone Number

Ch

Responsible to ensure that a global standard is used to implement and operationalize our payment and billing strategy and solutions, leveraging a common approach and delivery methodology in close partnership with his business, digital, finance, operations and technology partners. Most recently, I was the global Enterprise Architect for the Billing and Payment domain with a dual role as the Chubb Studio Payments Product Owner. I retain the role of Chubb Studio Payments Product Owner and in his new role become key advocate for current and future state billing & payment solutions including subscription managements to improve business results while maintaining a strong customer experience.

Ch

2005 – Present: Global Enterprise ArchitectureLead Global Architect on Payment In/Out platform for accepting Credit Cards and alternative payment methods for payment in of premiums and payment out of claims.Lead Global Architect on Billing platform for P&C insurance products.Led NA Enterprise Architect on Intelligent AutomationLed Enterprise Architect on Digital Marketing platform and solutions implementation projects for execution of platform strategyLed Enterprise Architect on North America distribution channel management systems and CRMsLed many more successful initiatives ranging from Mobile Application for Internal Help Desk, Group Personal Excess Platform strategy to Predictive model development with internal and external data such as MVR, Losses and Credit information.2000 – 2005 Managed legacy PAS (Policy Admin System) support and large scale development of replacement system. Led the conversion of staffing model. Established and managed business demand management process for the unit. Collaborated with IBM on Customer Portal navigation path on Policy information based on UX standards.1998 – 2000 Internal development resource teamCompleted multipl projects in Commercial and Personal lines areas in multiple capacity

I led a sub-team of large application development project. I evaluated various Object Oriented Databases and integrated the product that was chosen. Architected and led the development of additional transaction management framework on top of Gemstone database to support complex work in progress management.

New York, Ny, Us

I started as Co-op student in 1990. I built a proof of concept on optical fraud detection system on printed checks by scanning of bar-codes and verify against encrypted data.I continued to work as Co-op student until 1993. On 1993, I accepted by ACCENT program which was 5 year accelerated leadership training program. I have completed three rotations through different areas in I/T during the 36 month period. The rotations included maintenance of mainframe batch programs and Smalltalk development of Real-estate Litigation tracking system.