AI Implementation Lead with 8+ years of experience in tech, healthcare, and strategy consulting. I help clients enhance customer service with innovative AI solutions and develop long-term strategies aligned with business goals. I enable Freeday's growth by scaling operations and looking for ways to do things smarter.Key achievements:- Freed up over 100 FTE worth of repetitive tasks by leading AI-driven digital employee implementations for major clients (e.g., TUI, Nationale Postcode Loterij, Bitvavo), boosting efficiency and enabling teams to focus on work that is meaningful and fun.- Enhanced Freeday's operating model to support growth by introducing project management tools, clarifying roles, and standardizing workflows, resulting in a 50% reduction in turnaround time and a doubling of project capacity to manage the rapid growth of new projects.At Gupta Strategists:- Led a coalition of stakeholders to execute a consolidation strategy, merging four hospitals into three to optimize locations, sustain regional healthcare access, and enhance operational efficiency.- Identified over €1 million in potential healthcare fraud by using data analytics to spot unusual trends in regional and provider data, leading to more targeted and effective investigations.I am passionate about strategy, innovation (AI above all), data, and growth. I'm always looking for opportunities to contribute to challenges where these factors meet.