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Jo Prior is listed as Experienced Sales Professional | Customer Relationship Expert | Driving Growth & Customer Success at Thirroul Beach Motel, based in Warilla, New South Wales, Australia. AeroLeads shows a matched LinkedIn profile for Jo Prior.
Jo Prior previously worked as Guest Services at Thirroul Beach Motel and New and Used Vehicle Sales Consultant (B2C, B2B and Fleet) at Southern Classic Cars. Jo Prior holds Bachelor Of Education - Bed, Early Childhood Education And Teaching, K-6 from University Of Wollongong.
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I am a versatile sales and management professional with over 20 years of experience in consultative sales and management. My career has been marked by delivering value through integrity, empathy, and strategic thinking, fostering long-term relationships that drive business growth.**Retail Management Expertise:**I have a proven track record of driving sales growth, optimizing retail operations, and delivering outstanding results. My skills in CRM, sales strategy development, and communication have consistently led to achieving sales targets and building lasting client relationships.**Leadership and Adaptability:**I excel at leading cross-functional teams to achieve company objectives. My strong emotional intelligence and problem-solving abilities enable me to build positive relationships with clients, colleagues, and stakeholders.**Strategic and Customer-Centric Approach:**Adept at analyzing market trends and implementing process improvements, I aim to enhance customer satisfaction. My goal is to contribute to the success of a forward-thinking organization which values a customer-first approach.
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Thirroul, Nsw
• Demonstrating strong interpersonal skills, patience, problem-solving abilities, and a genuine desire to help create a memorable and positive experience for each guest.• Answering questions and addressing guest inquiries promptly about the facilities, services, and local attractions.• Ensuring the guest area is clean, well-maintained, and welcoming with adherence to health and safety regulations.
Wollongong, New South Wales, Australia
• Engaging customers in a consultative, solution sales process to understand their objectives and provide guidance to effective product solutions. • Achieving targets for new, used and fleet vehicles sales and maintaining dealership presentation.• Developing strong relationships with customers, suppliers and stakeholders, ensuring high levels of satisfaction and loyalty.• Conducting market research and analysis to identify opportunities and challenges, developing and implementing sales strategies accordingly.
Wollongong, New South Wales, Australia
- Facilitated B2B and B2C financing and insurance sales using a consultative sales process, building rapport while investigating customer needs and objectives, identifying opportunities to provide personalised solutions. - Analysed credit history reports, company P&L and balance sheets, performed consumer capacity checks and assisted sales team in matching appropriaty priced vehicles. -Ensured transparent and ethical loan provisions by explaining finance products in easy to understand language and disclosing fees, charges, and following ASIC regulations in the provision of general advice.-Optimised customer experience by streamlining loan processing from application to settlement.
Wollongong Area
- Autonomously managed F&I and Aftermarket departments, exceeding F&I income targets by 15% ($977 per retail customer), achieved total department revenue of over $45,000 for 5 consecutive months.- Consistently presented aftermarket products to 80+ customers/month, leveraging opportunities for in-house finance and insurance conversions while building robust customer relationships.- Coordinated with cross-functional teams for timely workflow, service department, registration, aftermarket products, and detailing schedules, delivering a smooth customer experience.
Wollongong, New South Wales, Australia
- Built robust customer relationships by attentively listening to and analyzing their objectives and credit strength, resulting in successful loan conversions and customer satisfaction ratings reaching 95% between 2017-2019.- Collaborated with finance team to develop creative solutions for challenging applications, and exceeded personal KPIs by generating over $40k monthly in profits, contributing to overall finance department success and company objectives.- Demonstrated ongoing professionalism and compliance with changing regulations, upholding high ethical standards while maintaining up-to-date knowledge.
Wollongong Area
- Established a successful mobile car cleaning business in Illawarra, earning 47 5-star reviews on Word of Mouth Online (see link below), exceeding customer expectations by providing convenient, reliable, and high-quality services.- Developed key skills in planning, organization, time management, budgeting, advertising, networking, and administration while getting to know clients and their unique needs.- Created a comprehensive procedure manual, trained staff, managed equipment, maintained safety and environmental protection, and ensured satisfaction.Please see the link below to 47 client reviews through "Word Of Mouth Online"
Wollongong, New South Wales, Australia
- Spearheaded the company's first aftermarket sales department, selling vehicle protection systems to new and used car buyers while also managing Customer Relations and satisfaction surveys.- Generated over $300,000 in dealership revenue in first year of department operations.- Collaborated with management of cross functional departments to develop and refine processes for efficient workflow between teams.-Transferred to Finance and Insurance Department, engaged in all learning opportunities, gained accreditations and leveraged sales skills to deliver over $40,000 in monthly revenue.- Promoted to overseeing the F&I department after 8 months.
Wollongong Area
- Employed as the first-ever female salesperson in Dwyers Motors in their 45 years of car sales history.- Demonstrated Integrity, respect and perseverance. These core values have remained central to my consistent long-term success in building lasting relationships, earning strong repeat and referral business and a longstanding reputation for going "above and beyond" in genuine customer service and care.
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Jo Prior works for Thirroul Beach Motel.
Jo Prior is listed as Experienced Sales Professional | Customer Relationship Expert | Driving Growth & Customer Success at Thirroul Beach Motel.
Jo Prior is based in Warilla, New South Wales, Australia while working with Thirroul Beach Motel.
Jo Prior has worked for Thirroul Beach Motel, Southern Classic Cars, Autopact, Tynan Motor Group, and Dwyers Mazda Wollongong.
You can use AeroLeads to view verified contact signals for Jo Prior at Thirroul Beach Motel, including work email, phone, and LinkedIn data when available.
Jo Prior holds Bachelor Of Education - Bed, Early Childhood Education And Teaching, K-6 from University Of Wollongong.
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