Jordan Abraham Email and Phone Number

• Created and implemented a social media activation outline for the musical talent performing at the Carolina Country Music Festival.• Led coordination efforts of social media posts with the public relations personnel for each of the artists/bands.• Created content for Instagram, Twitter, Video one-liners, and Facebook each artist/band based off verbiage used in previous social media posts, as well as, studying their lyrics for applicable content. The content was provided.• Coordinated meet & greets with lower tier artists in combination with scheduling acoustic sets for the Coors Light “Silver Bullet” tent. • Maintained daily interaction on Facebook and Twitter platforms.• Coordinated customer financial solutions with accounting team • Managed the Customer Service hut on site during Carolina Country Music Festival. Corrected issues with the wristband agency (Connect-n-Go), worked within the Connect-n-Go platform to better inform attendees of their transactions, and authorized refunds and reimbursements.

• Coordinated Social Media Platforms by creating content that reached new and existing audiences. Was able to grow Instagram following by 95%; Facebook post reach by 40% and page engagement by 217%• Experienced with Diamonds 2000, the system used for finding/buying/trading diamonds.• Coordinated client appointments with preferred schedule.• Organized and Updated Excel Spreadsheets to keep customer, current jobs, stock and expenses up to date.•Recommended and implemented use of Google Drive, and Google Analytics.

•Created and maintained a connection via Social Networking mediums with clientele, stylists, and vendors for Re Salon and Med Spa through content specifications to reach a broader audience.•Conducted market research on competitor salons, med spa, and product carriers to gain higher consumer engagement on Instagram, Facebook, and Twitter.• Increased social media engagement on Instagram by 43%, Facebook by 57% and Twitter by 20%.which yielded an overall 9% increase in website visits.•Generated content for the firm’s blog that reaches a more open market, yet still pertains to salon, med spa, and spa life style.•Photograph and style products weekly to implement a more clientele-personnel based environment for content used on social media platforms.

•Responsible for creating and maintaining a customer base, for recognizing customers wants and needs.•Opening and closing store duties: balanced cash drawers, restocked merchandise, changed mannequin apparel and accessories, made adjustments as needed in Spring system (inventory and cash manager system), remerchandised regularly to improve shopping experience. •Received shipments: reviewed invoices, entered appropriate quantities of items to match expected inventory, hung and steamed clothing to be put out on the floor.

• Coordinated weekly blog posts and E-mail blasts, daily Instagram and Twitter posts, and newspaper ads as necessary. Raised Instagram engagement by 10%.• Engaged and styled clients on a personal basis, going to closets and dictating weekly outfits.• Helped buyer during market to better buy clothes for clients that shopped with the store in order to raise sell-through percentages. Maintaining a constant growth of at least 5% through multiple quarters. Generated excel spreadsheets for each fashion season, with details including: designer, price formulas (cost and wholesale), expected inventory, style numbers and specific details on each item.• Performed duties for operations manager in their absence: daily/monthly sales reports, correspondence with fashion brands, received and shipped apparel, created matrixes used to enter new inventory into our data system.

Tasked with opening and closing the storePerformed tasks of 'Manager on Duty'Shipped and received items into the storeProvided detailed merchandise and sales reports

Sales floor Associate

Dedicated to Customer ServiceWorked the Cash register Assisted Clients in the BakeryPulled and restocked case