Throughout my career in client-facing roles, I've developed a versatile skill set tailored for effective communication and adaptability. Rooted in my theatre background, I embrace an instinctive "YES, AND" mentality, enabling me to comfortably navigate and adjust to any situation. I approach challenges with passion, wit, and creativity to find efficient solutions for complex problems. My diverse skills and experience allow me to excel in roles that require seamless client interaction and adept problem-solving. Whether I'm training, educating, or entertaining, I am comfortable engaging one-on-one or with groups of any size. I have several years of experience in SaaS environments in various roles and capacities, including quality assurance (QA), technical support, and user experience (UX).I am searching for a role that leverages my interpersonal skills, technical knowledge, and creativity.Customer Success | Customer Onboarding | Software Implementation | Corporate Training | SaaS | User Engagement | Client Education | Client Relations | Salesforce | Jira | Confluence | Python | Knowledge & SOP | Content Creation | Content Writing | Technical Writing