Digital Enablement Lead in Microsoft Customer and Partner Solutions (MCAPS), supporting AI Transformation and Adoption.

Logic20/20 is a west coast-based business and technology consulting firm that delivers solutions to clients across the country. We apply a methodical and structured approach to design simple and elegant solutions, with a focus on clarity and enhancing the digital customer experience. We help our customers predict and increase sales, understand their customers, automate repetitive tasks, and increase the speed of innovation to market. ​As a Manager with Logic20/20, I am leading a 4-person team through the annual planning and landing process at Microsoft, including organizing and running RoB’s, managing complex security groups, ensuring accessibility requirements are met across the company, and coordinating deliverables across every internal organization within Microsoft. Previous role as manager was as a Landing PM & Community Manager for Microsoft MCAPS Strategy & Operations, specifically responsible for supporting a Senior Director-level client with enabling Regional change communities to deliver last mile execution of change management and adoption strategies.I also support a variety of internal initiatives at Logic20/20, including the Strategy & Operations (S&O) Practice Area Leadership (PAL) role, and act as a Career Development Lead (CDL) for several individuals.

As a Senior Consultant with Logic20/20, I acted as a Landing PM & Community Manager for Microsoft MCAPS Strategy & Operations, specifically responsible for supporting a GM-level client with the Area Transformation Lead (ATL) community, focusing on Change Governance and Landing initiatives.

Coordinated with worldwide Sales Ops and Business Program Managers to land quota setting and planning initiatives, drive improvements to processes, enhance the seller experience, and deliver effective and accurate incentive compensation aligned with Quota Management business strategy.

Client: Microsoft (Reporting & Analytics)• Actively partnered with BSO/BEO community leads to land quota setting and planning initiatives, drove improvements to processes, enhanced the seller experience, and delivered effective and accurate incentive compensation, aligned with Quota Management business strategy.Client: Microsoft (Business Applications)• Parachuted into an existing project to lead a small team through the process of generating and refining content for a new chat bot, which was in danger of not meeting the Q4 deadline. Client: Providence Healthcare• Produced a full-scale transformational change plan for the IT intake process of a large healthcare organization, resulting in continued business opportunities across the company, by applying established project management capabilities and utilizing advanced emotional intelligence to guide a volatile team.Client: Microsoft (Digital Win Room)• Assigned IT requests to DAs with an extremely limited margin for error and generated weekly status updates for C-level executives.

Produced data-driven insights from complex deals to influence future strategies for Microsoft's Digital Win Room

Created a business to streamline contracted earnings in the health & wellness, music, and event coordination world.● Led and assisted dozens of workshops & retreats for nearly 2000 individuals in 4 countries and 5 states (Yoga Alliance certified e-RYT 200).● Led and assisted Yoga Teacher Trainings/Continuing Education Modules for nearly 100 teachers (Yoga Alliance certified RYS & YACEP).● Coordinated, promoted, and facilitated retreats locally and abroad.● Created and curated multiple social media accounts on various platforms.

Transformed aging local business into profitable boutique showcase through implementation of newly generated standard operating procedures (SOP), renovated supply chain management (SCM) and overall streamlining of operational efficiencies.

Taught yoga as an employee of the University. Mentored students beyond the studio.● Longest running yoga teacher at Activities & Recreation Center.● Co-led first ever 200hr Yoga Teacher Training program through UWB.

Successfully launched new studio for renowned yoga teacher & mentor

Integral member of a small transportation team, functioning within the largest EDM event production company in Washington State.● Events ranged from 500 - 30,000 participants, with up to 50 artists on larger lineups.● Safe & on-time delivery of 100’s of professional artists, including several high-profile musical celebrities.

Operations AdministratorServed as extremely versatile member of a small cross-functional team, trained in a diverse assortment of responsibilities to ensure the completion of timely deliveries within the largest industrial building in Redmond

Assisted the Tasting Room Manager in creating a unique and memorable wine tasting experience in the heart of Woodinville Wine Country. Oversaw all aspects of day-to-day operation, including positive customer service, meeting wine member signup goals, and staff training. Maintained up to date information regarding tasting sheet, signage, promotional materials, and financial/sales targets. Promoted within 1 year for consistent customer service, reliability, and accountability.

Prepared and presented analytics to upper management, providing visibility into the heart of the company on a micro and macro level. Facilitated the completion of projects in an organized and timely fashion, ensuring that specific requirements were met. Increased office productivity through the completion and maintenance of several weekly/daily projects that relieved considerable burden from immediate superiors. Promoted to US Operations team for showcasing time management and accepting additional work of increased importance.