Jordan Hall Email and Phone Number
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Jordan Hall, Vice President, leads the UK Family Office, Endowment and Foundations client experience team. The team navigate clients through the initial on-boarding process and manage the day to day experience of clients in a post-sale environment, as well as supporting the design and delivery of complex client solutions from pitch to implementation. Jordan proactively develops relationships with assigned clients, leveraging the resources of the firm to deliver service excellence and quality relationship management. He has developed deep relationships with clients including Distribution Partners, Intermediaries, Family Offices and Charities, Sub-Advised Business and Consultants.Prior to joining CEM, Jordan worked in the CASS team, overseeing operational activities across BlackRock to ensure CASS compliance. He supported the CF10a in ensuring investors' client assets and money were fully protected, and that BlackRock's strong fiduciary record and reputation were protected. Other previous experience includes working at Deloitte, advising investment management and sovereign wealth clients on operational and regulatory strategy.Jordan received a 2.1 BA (Hons) degree from the University of Durham and is a holder of the ICAEW Certificate of Finance, Accounting and Business.
Blackrock
View- Website:
- blackrock.com
- Employees:
- 30658
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Head Of Client Experience Management - Uk FoefBlackrockLondon, Gb
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Vice President, Head Of Client Experience Delivery - Uk FoefBlackrock Jun 2022 - PresentLondon, England, United KingdomJordan Hall, leads the UK Family Office, Endowment and Foundations Cllient Experience Management team at BlackRockThe team navigate clients through the initial on-boarding process and manage the day to day experience of clients in a post-sale environment, as well as supporting the design and delivery of complex client solutions from pitch to implementation.
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Client Experience ManagerBlackrock Sep 2018 - Jun 2022London, England, United KingdomJordan Hall, Vice President, is an experienced Client Experience Manager in the UK iShares and Wealth Client Experience Management team. The team navigate clients through the initial on-boarding process and manage the day to day experience of clients in a post-sale environment, as well as supporting the design and delivery of complex client solutions from pitch to implementation. Jordan proactively develops relationships with assigned clients, leveraging the resources of the firm to deliver service excellence and quality relationship management. Such clients include Distribution Partners, Intermediaries, Family Offices and Charities, Sub-Advised Business and Consultants.
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Cass OversightBlackrock Jan 2016 - Aug 2018London, United KingdomJordan Hall was a member of the BlackRock’s EMEA Client Assets and Client Money (“CASS”) Team which oversaw all of the EMEA operational activities across BlackRock’s UK registered entities to ensure CASS compliance. Jordan supported the CF10a in ensuring investors’ client assets and client monies were fully protected in the unlikely event that BlackRock were to become insolvent, whilst facilitating the continuation of BlackRock's strong regulatory and fiduciary record, and reputation. Jordan regularly attended meetings of the CASS Governance Committee (“CGC”) to report on current CASS projects and to update CGC members on the previous month’s Client Money trends as well as producing MI for relevant boards and committees. He also represented the firm in meetings with the FCA, auditors and other external parties.
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Senior Associate, Investment Management And Private Equity- Controls AdvisoryDeloitte Uk Sep 2014 - Dec 2015London, United KingdomI was responsible for completing CASS, SSAE16, AAF, ISAE 3402 report testing for clients across the investment management sector and field managing junior team members. I completed internal audit/controls advisory reviews and risk mapping for clients who had outsourced this function to Deloitte, I conducted reviews of a sovereign wealth equities, middle office and investment accounting divisions, and a review of a boutique firms approach to UK regulatory compliance.In addition to my BAU role, I worked on a successful pitch for new business by preparing a slide deck proposal and I led on a project to produce a daily industry news update, I managed the offshore resource to deliver this on schedule and to ensure high quality output.
Jordan Hall Skills
Jordan Hall Education Details
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Certificate In Finance, Accounting And Business -
University Of Durham2.1 -
St Olave'S Grammar SchoolEconomics, Classics, English Literature
Frequently Asked Questions about Jordan Hall
What company does Jordan Hall work for?
Jordan Hall works for Blackrock
What is Jordan Hall's role at the current company?
Jordan Hall's current role is Head of Client Experience Management - UK FOEF.
What is Jordan Hall's email address?
Jordan Hall's email address is jo****@****ock.com
What schools did Jordan Hall attend?
Jordan Hall attended Institute Of Chartered Accountants In England And Wales, University Of Durham, St Olave's Grammar School.
What skills is Jordan Hall known for?
Jordan Hall has skills like Cass, Economics, Microsoft Excel, Time Management, Finance, Analysis, Internal Controls, Internal Audit, Management, Account Reconciliation, Business Strategy, Financial Reporting.
Who are Jordan Hall's colleagues?
Jordan Hall's colleagues are Alok Mahaseth, Anish Gupta, Angus Dell, Cfa, Paul Turner, Takehiro Hamada, Julian Van De Wetering, Jean-Francois Guegan.
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