Jordan Hall Email and Phone Number

Serve as a single point of contact for 23 International markets for Consumer Business teams (Product, NPD & Marketing) into servicingCo-ordinate across organisation to identify risks and issues and go/no-go decisions for projects passing Governance forumsEffective Relationship Management – ensuring proactive communication & goal alignment with key stakeholders & customers, and regularly providing project updates (timelines, milestones, risks, performance metrics) to teams & stakeholders Innovative and progressive thinking to enable business growth, along with a strong ability to influence design, strategy, and execution when needed

Be accountable for leading end-to-end customer experience process changes, within the specified timeframes to improve cost efficiency and drive customer satisfactionSupport a designated workstream in a strategic servicing environmentManage relationships and associated stakeholders, managing expectations with process owners, local managers, key business contacts and project team membersEnsure alignment of expectations across multiple layers of the organisation

Key Achievements• Q2 Global Leadership award 2017• Winner of 2017 UK Innovation challenge• Completed coaching excellence training

Working as an events assistant at a London Jobs Tech Fair for 5 days at a time on the design, planning and execution of the event. Roles included construction of the site, assisting vendors with set-up and managing attendees.

Working in a team of 3 production assistants on a movie set in a supporting role for various members of the crews across several departments. Duties included administrative, handing out scripts, delivering props to the set and running errands. Other work included being a runner for an assistant director and the props department.The role required working irregular hours and a flexible schedule.

Role for the Brighton Music Festival included meeting artists to show them around the city, to the hotel, answering any queries or concerns and making sure they arrived to the venue on time.

Voluntary role over a 3-week period. Work included preparing gift bags for attendees and artists, and assisting with the set-up and removal of equipment.