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Jordan Patch Email & Phone Number

Director of Support at HealthSherpa at HealthSherpa
Location: United States 5 work roles 3 schools
1 work email found @headsets.com 2 phones found area 925 and 415 LinkedIn matched
✓ Verified July 2026 4 data sources Profile completeness 100%

Contact Signals · 1 work email · 2 phones

Work email j****@headsets.com
Direct phone (925) ***-****
LinkedIn Profile matched
3 free lookups remaining · No credit card
Current company
HealthSherpa
Role
Director of Support at HealthSherpa
Location
United States
Company size
57 employees

Who is Jordan Patch? Overview

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Quick answer

Jordan Patch is listed as Director of Support at HealthSherpa at HealthSherpa, a with 57 employees, based in United States. AeroLeads shows a work email signal at headsets.com, phone signal with area code 925, 415, and a matched LinkedIn profile for Jordan Patch.

Jordan Patch previously worked as Director Of Support at Healthsherpa and Broker Support Manager at Healthsherpa. Jordan Patch holds Bachelor'S Degree, Communication And Media Studies from Southern New Hampshire University.

Company email context

Email format at HealthSherpa

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{first}@headsets.com
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AeroLeads found 1 current-domain work email signal for Jordan Patch. Compare company email patterns before reaching out.

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Profile bio

About Jordan Patch

Innovative Customer Service and Operations Manager specializing in coaching, team development, revenue maximization, process improvement and Customer Service Excellence.

Listed skills include Call Center, Process Improvement, Salesforce.Com, Account Management, and 46 others.

Current workplace

Jordan Patch's current company

Company context helps verify the profile and gives searchers a useful next step.

HealthSherpa
Healthsherpa
Director of Support at HealthSherpa
sacramento, california, united states
Website
healthsherpa.com
Employees
57
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Company profile
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5 roles · 20 years

Jordan Patch work experience

A career timeline built from the work history available for this profile.

Director Of Support

Current
Healthsherpa

Remote - Sacramento, Ca

Lead a team of 5 senior-level managers overseeing diverse teams handling upwards of 100,000 B2B, and D2C customer interactions yearly through phones, online chat, and emails Migrated company contact and phone systems to a cloud-based contact center solution, enhancing efficiency and scalabilityLed the development of a comprehensive new hire training program, ensuring seamless integration and proficiency for all team membersAnnually orchestrate scaling of the team to over 200 individuals during peak business periods, optimizing resource allocation and productivityLead the creation of a dedicated team focused on quality assurance and training, significantly enhancing service delivery and customer satisfaction Developed and mentored several team members who have ascended to upper management positions, contributing to the company's talent pipeline and succession planning in the startup sector

Mar 2021 - Present

Broker Support Manager

Healthsherpa

Sacramento, California

Sep 2019 - Mar 2021

Director Of Customer Service

Ribbons Galore Inc

Roseville, Ca

• Managed company operations within the customer service unit including sales, support, credit and human resources.• Developed and implemented a new hire training program and company handbook.• Promoted new customer service and sales metrics to measure and analyze productivity and customer satisfaction.• Created an Amazon 3rd party sales platform which is generating additional revenue.• Performed weekly check-ins with team members communicating victories, development opportunities, and action items for increased performance.

2017 - 2019 ~2 yrs

Amazon Marketplace Manager

Headsets.Com

San Francisco Bay Area

• Expanded company sales to Amazon marketplace and grew sales by $3 Million in 2015.• Managed all aspects of the Amazon platform; customer service, HTML product listing management, pricing, review acquisition, sales growth and profit.• Launched the Leitner Headsets brand through Amazon’s platform.

2015 - 2017 ~2 yrs

Customer Service Manager

Headsets.Com

San Francisco Bay Area

• Effectively managed 25+ team members across 2 locations, one being remote.• Led the team to a 48:1 Excellent to Non Excellent customer survey response fort an entire year.• Consistently maintained a 98% live answer rate for incoming calls• Conducted weekly 1/1 coaching and training sessions to provide weekly- recorded call feedback.

2007 - 2015 ~8 yrs
Team & coworkers

Colleagues at HealthSherpa

Other employees you can reach at healthsherpa.com. View company contacts for 57 employees →

PK Patty Kirk, M.S. Patty Kirk, M.S. Colleague at HealthsherpaTallahassee, Florida, United States View → MK Michael K. Michael K. Colleague at HealthsherpaSan Francisco Bay Area, United States View → DR Dulce Renteria Dulce Renteria Colleague at HealthsherpaWoodland, California, United States View → ZF Zoid Finch Zoid Finch Colleague at HealthsherpaSacramento, California, United States View → NE Noelia Eyzaguirre Noelia Eyzaguirre Colleague at HealthsherpaMiami-Fort Lauderdale Area, United States View → EB Ernest Brobst Ernest Brobst Colleague at HealthsherpaForest Hill, Maryland, United States View → KA Krystel Acain Krystel Acain Colleague at HealthsherpaIligan, Northern Mindanao, Philippines View → AW Anita Washington Anita Washington Colleague at HealthsherpaWichita, Kansas Metropolitan Area, United States View → JL Joanna Lizbeth H. Joanna Lizbeth H. Colleague at HealthsherpaSacramento, California, United States View → KH Kelly Huffman Kelly Huffman Colleague at HealthsherpaUnited States View →
3 education records

Jordan Patch education

FAQ

Frequently asked questions about Jordan Patch

Quick answers generated from the profile data available on this page.

What company does Jordan Patch work for?

Jordan Patch works for HealthSherpa.

What is Jordan Patch's role at HealthSherpa?

Jordan Patch is listed as Director of Support at HealthSherpa at HealthSherpa.

What is Jordan Patch's email address?

AeroLeads has found 1 work email signal at @headsets.com for Jordan Patch at HealthSherpa.

What is Jordan Patch's phone number?

AeroLeads has found 2 phone signal(s) with area code 925, 415 for Jordan Patch at HealthSherpa.

Where is Jordan Patch based?

Jordan Patch is based in United States while working with HealthSherpa.

What companies has Jordan Patch worked for?

Jordan Patch has worked for Healthsherpa, Ribbons Galore Inc, and Headsets.Com.

Who are Jordan Patch's colleagues at HealthSherpa?

Jordan Patch's colleagues at HealthSherpa include Patty Kirk, M.S., Michael K., Dulce Renteria, Zoid Finch, and Noelia Eyzaguirre.

How can I contact Jordan Patch?

You can use AeroLeads to view verified contact signals for Jordan Patch at HealthSherpa, including work email, phone, and LinkedIn data when available.

What schools did Jordan Patch attend?

Jordan Patch holds Bachelor'S Degree, Communication And Media Studies from Southern New Hampshire University.

What skills is Jordan Patch known for?

Jordan Patch is listed with skills including Call Center, Process Improvement, Salesforce.Com, Account Management, Customer Service, Customer Satisfaction, Call Centers, and Management.

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