Patty Kirk, M.S. Email & Phone Number

As a Supervisor of Agent Support at HealthSherpa, I lead a dedicated team of up to 20 health insurance agent support representatives, ensuring top-notch service delivery, particularly during the high-demand open enrollment periods. I am committed to fostering a supportive work environment through regular one-to-one meetings and continuous support.My expertise extends to managing cloud-based platforms, where I provide comprehensive support for health insurance agents. This includes troubleshooting, handling escalation calls and emails, addressing system errors, and processing data. I am devoted to problem-solving and improving the user experience.Throughout my career, I have demonstrated a strong ability to manage day-to-day operations, strategic planning, and human resources across various industries. My educational background includes a Master of Science in Nutrition & Human Performance from Logan University, where I graduated with high distinction. My passion lies in improving health outcomes across areas of health education and health care access, along with promoting overall well-being.As Managing Director at Every Nation Tallahassee, I oversaw the strategic direction of the church's operations, managed human resources, and played a pivotal role in increasing women’s leadership roles within the organization. My tenure as Executive Director at Northwest Tallahassee YMCA involved leading operations at two major facilities, contributing to strategic growth initiatives, and creating a positive customer journey.