At Superior Steel and Ironworkers, my leadership has been instrumental in orchestrating a digital metamorphosis—ushering in cutting-edge infrastructural upgrades, comprehensive software integrations, and advancing a zero-trust security framework. Collaborating closely with the CEO and COO, I have emphasized innovation-driven strategies, focusing on integrating AI and robotics to bolster production efficiency and ensure a competitive edge in the market.• Tech Strategy & Innovation: Introduced modern technologies, enhancing operational efficiency and adopting AI and machine learning to maintain a competitive edge.• Digital Transformation: Navigated the company through a digital changeover, emphasizing cybersecurity and data-driven decision-making.• Strategic Partnerships: Built robust relationships with vendors and external stakeholders to set industry standards and push technological advancements.• Fiscal Management: Synchronized tech goals with company objectives, overseeing budgets and ensuring impactful tech investments.• Regulatory Adherence: Enforced industry standards and legal compliance, regularly conducting audits to uphold these standards.• C-Level Engagement: Collaborated with top executives, translating tech objectives for shared understanding and alignment.*Started as a part-time team member in March 2019, transitioned to a full-time role in May 2023

At OMSC, I championed a transformative IT vision, synergizing technology with patient-centric care. My leadership led to the creation of an innovative endoscopy reporting system and the seamless integration with the Electronic Health Records (EHR) system. Recognizing the digital shift in healthcare, I spearheaded a telemedicine platform while stringent HIPAA-compliant security measures to reinforce patient trust and compliance.• Executive IT Strategy: Formulated and executed technology blueprint in alignment with healthcare objectives.• Regulatory Adherence: Established data protection protocols and conducted regular audits to ensure HIPAA compliance.• Telemedicine Prowess: Initiated and realized a new telemedicine platform, emphasizing patient accessibility and security.• Healthcare IT Leadership: Enhanced EMR/EHR workflows, integrated data analytics tools, and facilitated staff training.• Business Resilience: Implemented a disaster recovery plan and promoted cross-departmental collaborations.• Vendor Synergy: Managed vendor relationships, emphasizing cost-effective solutions.• IT Governance: Developed policies and maintained compliance, fostering a culture of accountability.• Application development: created applications used throughout the organization filling out-of-box solution shortcomings and additionally meeting the needs of the highly customized workflow of healthcare.• C-level Collaboration: Aligned IT strategies with clinic objectives and engaged proactively with senior management.

Serving as a Sr. Network Engineer, I led the optimization of client IT infrastructures across diverse industries. As the MSP manager, I initiated policies enhancing helpdesk operations, training, and client satisfaction. My leadership resulted in reducing ticket response times from several days to same-day resolution, showcasing improved efficiency and client support.• Tech Strategy & Planning: Partnered with clients to forge IT strategies, perform tech audits, and assist in creating growth-aligned IT roadmaps.• Project Management: Oversaw IT projects, managing all facets from inception to completion, consistently surpassing management anticipations.• Business Process Enhancement: Analyzed and revamped processes through tech solutions, introducing automation and championing change management.• Cloud Solutions & Management: Guided the clinic through cloud adoption, designing robust architectures.

At Mud Bay, I played a pivotal role in both introducing innovative technological solutions and overseeing the daily network operations and our multisite VPN infrastructure. My expertise spanned various architectures such as DSL, cable, and T1, utilizing hardware like WatchGuard and Cisco. I was instrumental in executing a new point-of-sale system, launching the Exchange 2010 server, and pioneering a virtual server environment using HP blade setup on VMWare running VM’s of Server 2008 R2 and CentOS. Furthermore, I was essential in establishing new store locations and led 24/7 helpdesk rotations while mentoring junior Network and Systems Administrators.• Business Infrastructure Optimization: Vigilantly maintained a multisite VPN infrastructure, adapting to various architectures, including MPLS and BO-VPN.• Tech Implementations: Facilitated the introduction of a virtual server environment.• Leadership & Support: Participated in helpdesk rotations and guided junior team members.

At Goodwill, I ensured seamless technological operations across 32 site locations within the Tacoma jurisdiction. My purview extended from overseeing point-of-sale equipment and servers in each store and maintaining the online sales department. Additionally, I provided helpdesk support and pioneered key projects, notably I developing a public computer lab time-tracking system using Visual Basic. I also had a significant role in the planning and setup of Goodwill's new headquarters during its construction phase.• Site Implementation and Operations: Spearheaded infrastructure updates for all existing locations and initiated the setup for nine new ones.• Software Development: Created a unique time-tracking system using Visual Basic for public computer labs.• Headquarters Establishment: Played an instrumental role in the technological setup of Goodwill's new headquarters.

At Chuckals Inc., I maintained and deployed servers in a Windows 2003/2008 environment tailored for external sales call operations. These systems supported a suite of vital applications, including SQL 2000/2005, Exchange 2007, Goldmine CRM, DDMS ordering platform, UPS world ship, and a VPN connection to an auxiliary site.• Critical Infrastructure Administration: Led efforts in optimizing and maintaining workstations and servers to ensure seamless daily operations.