Senior Payroll Specialist
CurrentManage multi-state, multi-schedule payroll processing for 900+ employees located in the U.S. & Puerto Rico.Ensure payroll compliance with federal, state, & local regulations, partnering with the firm’s compliance team when necessary.Research and resolve payroll related inquiries from employees, management, government agencies, and third-party vendors.Established & maintain the payroll team knowledgebase and work queue, increasing consistency and task management efficiency.Designed a formal payroll orientation session for new employees, increasing employee awareness and thereby reducing support requests.