Jordan Settle Email & Phone Number

Mckinney, Texas, United States

Plano

Plano, Texas

Frisco, Texas

Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.

Frisco, Texas

The service manager oversees the service department and is responsible for controlling costs, building a loyal clientele, maintaining good employee relations, setting and obtaining sales and profit objectives and maintaining service records. Additionally, they must satisfy service concerns of all customers, ensure that service is performed at the highest level and operate the department profitably.

Frisco, Texas

Same overall role as the Assistsnt Service Manager, however also serving as one of two team leaders for the service drive providing customer support and resolution at the upper level.

Plano, Texas

Ascertains automotive problems and services by listening to customer's description of symptoms; clarifying description of problems; conducting inspections; taking test drives; checking vehicle maintenance records; examining service schedules.Verifies warranty and service contract coverage by examining records and papers; explaining provisions and exclusions.Develops estimates by costing materials, supplies, and labor; calculating customer's payment, including deductibles.Prepares repair orders (RO) by describing symptoms, problems, and causes discovered, as well as repairs and services required; obtaining approval signatures; entering RO into service database system.Maintains customer rapport by explaining estimates and expected return of vehicle; obtaining customer's approval of estimates; obtaining and providing contact telephone numbers; answering questions and concerns; arranging towing and temporary transportation.Maintains automotive records by recording problems and corrective actions planned.Updates job knowledge by participating in educational opportunities; reading manufacturers' publications.

Plano, Texas

The lead cashier is responsible for managing the other cashiers as well as collecting money due for services along with required signatures for repair order invoices, and directs the lot porter to bring the vehicle to the service drive.

Plano, Texas

Plano, Texas

Assistant Managers are in charge of the store during their shift. They are tasked with, among many other things, the supervision of part-time employees. They delegate clerk tasks, handle customer service and relations, perform routine checks of the store, perform cash drawer audits, and work as a cashier.

Business Administration And Management, General

Undergraduate Studies, Business Administration And Management, General

High School Diploma