Jordan Smith work email
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Jordan Smith personal email
Hi, I'm Jordan A. Smith, a strategic HR leader based in New York, NY, with a strong focus on global HR operations, training and development, and change management. I specialize in driving organizational effectiveness and fostering inclusive workplace cultures. My expertise in managing global HR initiatives and developing impactful training programs has consistently enhanced operational efficiency and team performance. At Netflix Inc., I led HR operations across North and Latin America, resulting in a 70% increase in process efficiency and notable improvements in team dynamics.With a solid background in policy enforcement, compliance, and employee relations, I excel in resolving issues through empathetic mediation and effective conflict resolution strategies. My experience ensures that I address complex employee matters with sensitivity and strategic insight, while maintaining adherence to regulatory standards.I hold an MBA from Southern New Hampshire University and a BA in Psychology from Texas Tech University, grounding my approach in both business strategy and human behavior. I am passionate about leveraging my skills to make a positive impact on organizations, drive operational efficiency, and enhance employee experiences.Let’s connect and explore opportunities for collaboration in driving global transformation and compliance excellence. Connect with me to discuss HR strategies and initiatives for organizational growth and compliance excellence.#HRLeader #GlobalTransformation #ChangeManagement #EmployeeExperience #TrainingAndDevelopment #Authenticity
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Senior HrbpAmazonNew York, United States -
Regional Talent Operations Manager - The AmericasNetflix Sep 2023 - Aug 2024Los Gatos, Ca, UsIn my role, I generated comprehensive performance reports by utilizing case tracking and HRIS tools. Additionally, I coordinated project task definitions, establishing clear roles, responsibilities, and deadlines in collaboration with Talent Operations. To ensure seamless integration, I facilitated organizational support for new service deployments. Furthermore, I partnered with the department Director to oversee the departmental budget, adhering to company planning cycles and financial reporting requirements. I also launched a global regulatory compliance program for the AMER, EMEA, and APAC regions, ensuring adherence to international standards and regulations. Lastly, I collaborated on staffing models to bolster the growth of global shared services teams.• Led team development for 16 HR Generalists and Specialists across North and Latin America, boosting cohesion and performance.• Engineered streamlined processes, enhancing policy and program implementation across region.• Guided organizational transformation, translating vision into action across diverse areas. -
Employee Services ManagerNetflix Aug 2021 - Sep 2023Los Gatos, Ca, UsI led a team of eight HR Generalists and Specialists across the United States and Canada, focusing on the development and performance management of staff to align with the company's personalized business model. I managed vendor relationships and contracts, ensuring services were optimized for employee experience. Additionally, I ensured compliance with EEO-1 and CA Pay Data Reporting requirements. By providing targeted training, development, and constructive feedback, I built a robust team while also managing underperformers. I implemented progressive talent processes and developed metrics for benchmarking team performance, utilizing data analytics to measure effectiveness both within and outside the department.• Partnered with stakeholders to supervise vendor oversight and contract enhancement, prioritizing employee satisfaction.• Orchestrated team performance to deliver customized business outcomes, overseeing remediation of underperforming personnel. -
Human Resources ManagerZoe Holding Company Mar 2020 - Aug 2021Scottsdale, Arizona, UsIn my role, I aligned organizational strategy with the company vision by serving as a strategic partner to department heads, ensuring seamless integration of business practices. Acting as a cultural change agent, I upheld core values and fostered an inclusive workplace. I advised key stakeholders on legal and compliance issues, responding proactively to the evolving environment. Additionally, I established and monitored adherence to policies and procedures, advocating for employees and resolving complaints with empathy and thorough documentation. To ensure organizational integrity and accountability, I conducted compliance audits, including 401K, ACA, and 5500.• Enhanced workplace diversity and inclusivity through impactful educational and training initiatives.• Provided strategic counsel to stakeholders on legal, compliance, and cultural implications, ensuring alignment with evolving regulations• Achieved robust regulatory compliance and organizational efficiency by establishing and enforcing effective policies and procedures.• Provided empathetic resolution to employee grievances, enhancing trust and open communication. -
Human Resources Generalist Level IiZoe Holding Company Jul 2017 - Mar 2020Scottsdale, Arizona, UsPromoted to the Senior HR Generalist after 7 months. Is responsible for overseeing a team of professionals that aid in talent acquisition, on-boarding & off-boarding, benefits & payroll administration, disciplinary events and employee relations.• Cut payroll processing time >50% and eliminated rate of error.• Improved onboarding efficiency >50% by standardizing onboarding procedures.• Reduced liability through detailed documentation of employee incidents.• Hosts weekly department meetings to cover key objectives and mentor junior partners.• Process employee applications, data entry of benefit deductions; Present benefit plan options to new hires; COBRA administration -
Human Resources Generalist Level IZoe Holding Company Jan 2017 - Jul 2017Scottsdale, Arizona, UsResponsible for ensuring smooth implementation of standard HR processes including, performance management, leave of absence administration, benefits & payroll administration, full cycle recruiting process, office management and HR risk and compliance management.• Maintained performance management system via Salesforce: Financial Force and developed KPI’s and performance metrics.• Responsible for state and federal leave of absence tracking. Processed paperwork and tracked length of absence.• Maintained benefit records, processed annual open enrollment and partnered with United Healthcare for invoicing.• Reduced the onboarding time from 5 days to 1 hour with CRM implementation. -
Human Resource AdministratorZoe Holding Company Jul 2015 - Jan 2017Scottsdale, Arizona, UsHelped build the HR department from the ground up under the VP of Human Resources. Owned the full cycle recruiting process; blueprinted and launched HRIS platform and created reports for analyzation• Managed HRIS Systems: Salesforce – Financial Force, CBIZEMS.• Sourced and processed VOE’s by curating data & reporting back to appropriate agencies.• Drafted offer letters, processed background & ordered drug screens and conducted new hire orientation for approximately 200+ new employees per year.• Composed and compiled data for core HR reports (ex: Turnover Reports, EEO Reporting & Budget Analysis).• Accurately performed timesheet audits.• Responded to EEOC and Labor Claims. My detailed documentation and timely responses helped reduce our compensatory liability by >30%. -
Retail Sales ConsultantAt&T Nov 2013 - Jul 2015Dallas, Tx, Us- Build value with customers to connect products to their needs- Trouble shoot smartphones, tablets and other electronic devices- Drive key metrics to meet store quota- Participates in engaging monthly meetings with management to discuss action plans -
Management TraineeEnterprise Rent-A-Car Oct 2012 - Jan 2013St. Louis, Mo, Us-Provided exemplary customer service-Calls customers to keep their balance current-Managed Vehicle inventory
Jordan Smith Skills
Jordan Smith Education Details
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Southern New Hampshire UniversityHuman Resources Management And Services -
Texas Tech UniversityPsychology
Frequently Asked Questions about Jordan Smith
What company does Jordan Smith work for?
Jordan Smith works for Amazon
What is Jordan Smith's role at the current company?
Jordan Smith's current role is Senior HRBP.
What is Jordan Smith's email address?
Jordan Smith's email address is jo****@****rch.com
What schools did Jordan Smith attend?
Jordan Smith attended Southern New Hampshire University, Texas Tech University.
What are some of Jordan Smith's interests?
Jordan Smith has interest in Health.
What skills is Jordan Smith known for?
Jordan Smith has skills like Sales, Customer Service, Management, Human Resources, Customer Satisfaction, Microsoft Excel, Leadership, Marketing, Sales Operations, Training, Powerpoint, Teamwork.
Who are Jordan Smith's colleagues?
Jordan Smith's colleagues are Himani Amazon, Kajal Yadav, Brittany Mclean, Mijanur Miah, Pia Singh, Ahmed Jniyah, Parveen Chaba.
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