Jordan Summers Email & Phone Number

Washington, Dc, Us

Washington Dc-Baltimore Area

Linthicum Heights, Maryland, United States

- Assist new analysts with understanding investigation methodologies and potential attack vectors - Assist new analysts with day-to-day workflow within the SOC

Washington Dc-Baltimore Area

- Conduct Network Monitoring and intrusion detection analysis using various cybersecurity tools, such as Intrusion Detection/Prevention systems (IDS/IPS), firewalls, SIEMs, vulnerability management, Host Based IDS (HIDS), etc.- Correlate network activity across networks to identify trends of unauthorized use- Review alerts and data from sensors and compose formal, technical incident reports- Track, update and close tickets expeditiously- Research emerging threats and vulnerabilities to aid in the identification of network incidents- Analyze data from threat and vulnerability feeds and analyze data for applicability to clients- Identify and resolve false positive findings in assessment results- Make real-time decisions about incidents as they occur- Provide system performance monitoring and troubleshooting

Wilmington, Delaware, United States

- Worked effectively within a fast-paced high-volume restaurant with competing priorities- Assigned closing duties and ensured compliance with company policy- Coordinated efforts between front and back of house staff during large events- Applied strong interpersonal skills to solve issues amongst guests, waitstaff, and kitchen staff

Newark, Delaware, United States

- De-escalated confrontational situations using strong negotiation skills- Analyzed the severity of dangerous situations and made decisions on the proper way to proceed- Worked individually and alongside team members to secure campus related events- Assisted students and staff with emergency medical services

Rehoboth Beach, Delaware, United States

- Implemented appropriate action in response to complaints, violations or other inappropriate activities- Gathered preliminary investigation information as a first responder to crime scenes and medical incidents- Prepared a variety of detailed reports to maintain records of criminal and non-criminal events- Displayed sound judgement under pressure in emergency situations

Felton, Delaware, United States

- Implemented appropriate action in response to complaints, violations or other inappropriate activities including assisting other law enforcement agencies.- Interpreted and enforced local, state and federal laws in a professional manner- Interviewed individuals and documented findings- Completed detailed narrative reports and required paperwork related to various types of incidents- Resolved conflicts and negotiated mutually beneficial agreements between parties- Utilized DELJIS software to assist in investigations

Dover, Delaware, United States

- Helped customers make informed grocery purchases and assisted them in locating specific products.- Greeted customers entering the store, actively listened to customers' inquiries and concerns.

Bachelor Of Arts - Ba, Psychology | Criminal Justice | Sociology

Activities and Societies: Alpha Phi Omega Community Service Fraternity

Associate Of Science - As, Information Technology And Networking

Activities and Societies: Phi Theta Kappa Honor Society

Certificate, Computer Support And Networking