Jordan Tranquada Email & Phone Number

Burlington, Ontario, Canada

• Analyzed reports and data from various IT security systems to proactively seek out potential compromises and flag suspicious activity for further investigation
• Provided customers with troubleshooting and support for any issues related to IT Security tools such as Antivirus, sensitivity labelling, mail quarantine, etc.
• Created reports and documentation on for both proposed security improvements and guidance for existing systems.

Hamilton, Ontario, Canada

• Primary duties included systems monitoring, planning and supporting security awareness campaigns, and assisting with routine helpdesk tickets related to security and patching
• Configured and made improvements to IT security systems including SIEM/IDS while also developing training materials and diagrams to facilitate further improvements
• Worked collaboratively with the team on critical patching and administrative tasks
• Assisted with forensic investigations and follow-up on IOCs in cases of suspected compromise.

Toronto, Ontario

Works with CSA Group's Corporate Legal Affairs department. Responsibilities include contract review and risk assessment, preparation of reports and summaries as support for the compliance and risk management function, and general clerical duties such as invoice processing and digitizing of documents.

Guelph, Ontario

Student work placement with the Prosecutions Division of the City of Guelph. Performed clerical duties such as preparation of disclosure packages and dockets, and reviewed files with Prosecutor to prepare for trials. Entered guilty pleas and motions before a Justice of the Peace. Signed in defendants and helped answer procedural questions.

Caledon Village, Ontario

Caledon Village, Ontario

Advanced Diploma, Network Engineering And Security Analysis

College Diploma, Paralegal Studies, 3.85 Gpa (High Honours)

Honours Bachelor Of Arts (B.A.), Philosophy

Activities and Societies: CFRE Radio, Philosophy Academic SocietyGraduated with Honours B.A. majoring in both English Literature and.