Jordan Wright Email & Phone Number

United States

• Implemented Security standards with VA Providers to manage sensitive Government information, ensuring all communications were under proper encryption and being shared under acceptable channels
• Assisted with mobile device management and incident response for the Veterans Administration, ensuring all devices were compliant with company standards and being managed under company Acceptable use policies
• Assisted Veterans and doctors with support for telehealth conferences managing device settings and connections to ensure smooth telehealth visits

New York, United States

• High volume call center experience taking up to 50 calls daily, exceeding the 30 call average
• Assisted with password and account administration for members to ensure company security standards were met
• Assisted with accessing account information and clarifying benefits policies for members

Miami, Florida, United States

• Monitored alcohol purchases and checked IDs to ensure store was in legal compliance for sales
• Coordinated with team of 10 members to cover sales floor and ensure all customers were assisted
• Participated in inventory counts to make sure store assets were accounted for
• Lead the district as top performing store for the year

Miami, Florida, United States

Addressed and resolved customer concerns.Provided pleasant and timely resolution to customer shopping experiences.

Miami, Florida, United States

• Exceeded sales quota as #1 store in district.
• Lead a team of 5 employees to assist customers with sales and maintain daily upkeep for the store
• Managed store inventory and sales to make sure store assets were properly documented

Miami, Florida, United States

Lead sale numbers in store for holiday season.Guided customers to products that would suit their tastes.

Bachelor'S Degree, Women And Gender Studies

Social Working focused degree in the Social Science field

Associate Of Arts - Aa, Pre-Bachelor Of Arts