Jordan Archbell Email & Phone Number

Tampa, Florida, United States

Tampa/St. Petersburg, Florida Area

Graduated in December of 2024 with a Bachelors of Science in Computer Science from the College of Engineering

Tampa, Florida

I led a dedicated team of software engineers and QA analysts to design and implement robust APIs tailored to our customer's diverse needs. I engaged in strategic collaborations with high-value clients, ensuring their technology and software requirements were fully addressed before the critical milestone of their first day of shipping. By applying advanced analytical skills and an in-depth knowledge of various software platforms, we delivered solutions that navigated complex logistics based challenges. We also refined our processes for data intake and cleansing, enhancing the precision of company-client interactions. My role was crucial in streamlining and constructing internal communications to facilitate seamless requirement gathering on business-specific domains for our development team, thus driving efficiency and fostering a culture of continuous improvement.

Tampa, Florida

As a dynamic leader during a period of significant company growth, I spearheaded a skilled team of system analysts and IT specialists, focusing on comprehensive system, technical, and process enhancements. My role involved proactively evaluating and enhancing our existing systems' reliability. I facilitated regular, effective communication between department heads, internal IT teams, and external technology partners, fostering collaborative relationships that were pivotal in refining processes and supporting growth. Additionally, I strategically collaborated with process subject matter experts to innovate and refine our custom software solutions, ensuring they aligned with evolving business needs and contributed significantly to our operational efficiency and success.

Tampa, Florida

As an Enterprise Operations Manager, I led a sizable team with the role of providing proactive and reactive client support services. I played a pivotal role in advancing operational processes by integrating Fortune 500 best practices into our existing workflows. My strategic approach focused on driving continuous, metric-based improvement of our personnel and expectations, ensuring all team members were equipped to meet and exceed performance standards. I was dedicated to fostering a culture of excellence and accountability, achieved through comprehensive mentoring and the development of robust, high-performing operational teams. This comprehensive strategy not only improved client satisfaction but also solidified our reputation for operational excellence in a competitive marketplace.

Bachelor'S Degree, Computer Science

Associate Of Arts - Aa, Computer Engineering