Jordan Bare Email & Phone Number

Tallahassee, Florida, United States

Provides IT support (on-site/remotely) for the Division of Consumer Services across the cities of Tallahassee, Largo, Orlando, Jacksonville, Miami, and Daytona Beach.Diagnoses and aids in resolving problems involving phone system (CISCO-based), computer hardware, and consumer relationship manager program (Siebel-based ServicePoint).Serves as the the Consumer Service's safety commission agent.Functions as liaison to the Office of Information Technology for escalation of technological issues, including privilege escalation/maintenance, programmatic changes to current systems, phone system issues, or serious hardware issues.Assists in creation and maintenance of knowledge-base of technological and procedural information for staff.Provides issue-resolution documentation for future reference.Serves as back-up to retrieve information from Oracle databases for both Agent & Agency Services and Consumer Services.Maintains organization technological and contact information, including emergency/disaster contact information.

Tallahassee, Florida, United States

Facilitates the residential property mediation process as part of the Alternative Dispute Resolution team by managing a file load and relaying communications between involved parties as an administrator.Regulatory ConsultantAlternative Dispute Resolution (ADR)Bureau of Consumer AssistanceDivision of Consumer ServicesDepartment of Financial Services

Frisco, Texas, United States

Provided IT support and advised on future technological infrastructure. Designed and implemented the internal information system. Produced and delivered the Java, Python, and LEGO® EV3 robotics curricula. Served as primary facilitator for First LEGO® League team. Managed and aided subordinates with all business services.Tools: Word, PowerPoint, Excel, IntelliJ Idea, Java, Spring Framework, Git, GitHub, HTML, CSS, JavaScript, Hibernate, H2, MySQL, Python, LEGO® EV3 robot kits, Google Calendar, Google Drive, Google Documents, point-of-sale system, Heartland Portico payment system, MacOS, Windows

Frisco, Texas, United States

Handled transactions, shared product knowledge with guests, helped maintain a clean and organized store, and delivered quality customer service.Tools: point-of-sale system, Workday, LevelUp

Dallas

(2/2017-5/2017) Assumed the full course load of the Heights high school Computer Science teacher during her 4-month maternity leave. Courses: Web Technology, Computer Programming, & AP Computer Programming, for 10-12 grade students. Delivered established curriculum. Designed new course work. Grading. Parent/Teacher conferences. Volunteered additional tutoring to prep students for AP Computer Science exams.(12/2016-2/2017, 6/2017-8/2018) Substitute teaching a broad range of courses in Mathematics, Sciences, Social Sciences, and Computer Science and Technology for grades 6-12 at the largest charter school network in Dallas/Ft Worth.Tools Used: Microsoft Word, PowerPoint, Excel, GIMP, Google Classroom, Google Calendar, Google Drive, Google Documents, Blockly, MacOS, Windows

Richardson, Texas, United States

Developed a seismic data volume rendering program in C++ using OpenGL to produce a visual representation of geological survey data. Wrote the seismic volume file loader and handled memory allocation to transform seismic volume data files. Designed and implemented options for custom rendering. Per client’s request, this program provided similar features of what a several thousand dollar piece of hardware used to do. Responsible for and succeeded in integrating modules developed by other student interns.Tools Used: Microsoft Visual Studio, OpenGL Library, C++

Plano, Texas, United States

Contracted for pre-release testing for Orcs Must Die! 2, and tested the GUI for the Steam version of the Android and iOS game Hero Academy. Worked closely with developers and designers. Executed both script-based and exploratory testing. Identified multiple game-breaking bugs in Orcs Must Die! 2. Orcs Must Die! 2 achieved financial success, a Metacritic rating of 83/100, and an “Overwhelmingly Positive” user rating on Steam. Reported and tracked bugs using Jira. Performed localization testing for Orcs Must Die! 2 and Hero Academy.Tools: Jira, FRAPS, MS Word, Windows

Bachelor Of Science (B.S.), Computer Science, 3.573

Activities and Societies: Cum Laude, Association for Computing Machinery, Delta Alpha Pi Honors SocietyBachelors Coursework (ABET.

Master Of Arts (M.A.), Secondary Education Computer Science Teaching, 4.0

Masters Coursework (Degree unfinished): Foundations of Teaching and Learning; Learning Theory, Development, and Research; Tech.

Associate Of Arts (A.A.), General Studies

Activities and Societies: Phi Theta KappaThis degree was acquired simultaneously with my high school diploma from the Northwest Florida.