Jordan Tucker Email & Phone Number

Bothell, Washington, United States

Bothell, Wa

• Managed all aspects of IT for 35+ employees over multiple physical locations in United States and Canada• Developed, installed, documented, and supported technology infrastructure including: physical and virtual servers, routers, desktops, laptops, Microsoft Exchange, Active Directory, SharePoint, Salesforce, websites, phone systems, etc.• Budgeted, purchased, and tracked all IT assets for shared and individual use• Assisted with managing a team of technical support representatives providing phone support for thousands of customers• Led local and remote software training sessions for customers

Bothell, Washington, United States

Bothell, Wa

Bellevue, Washington, United States

• Developed and maintained several Web sites, including informational and seminar registration sites, using C# and ASP.NET 2.0• Provided for up to 20 employees’ technical needs• Acted as company’s technical consultant• Managed network infrastructures and telephone systems in Bellevue and Kirkland offices• Maintained and supported Microsoft Exchange 2003 and Outlook 2003-2007• Purchased, setup, maintained and repaired desktop computers, laptops, printers and other technical devices

Lynnwood, Washington, United States

Built and maintained a Web site management tool that uses HTML templates to create and publish complete Web sites for ordering telecommunication products. The Web site management tool utilizes one or more Yahoo! Store site databases in order to output static HTML pages describing products with text and pictures. The tool also manages Web sites through Microsoft Internet Information Services and is written in C# on the ASP.NET platform.

Lynnwood, Washington, United States

• Developed company Web site using HTML, JavaScript, Perl on a UNIX platform• Migrated company Web site to a Microsoft platform using ASP.NET• Acted as company’s technical consultant