Jordan Cook Email & Phone Number

Salt Lake City, Utah, United States

Lehi, Utah

Skedgit Helps professionals more effectively schedule meetings with their clients by removing friction and simplifying the process. When you need to set an appointment, Skedgit!

Lehi, Utah

I help companies deliver meaningful outcomes for their customers through the use of the Gainsight Customer Success platform.

Lehi, Utah

Provo, Utah Area

I managed our internal instance of the InsideSales.com platform, including Playbooks and PowerDialer for Salesforce, to help enable our sales team in creating more pipeline.

Provo, Utah Area

I managed a team of technical support engineers across the entire product suite of InsideSales.com. I helped drive down case resolution times, and ensure the overall success of our customers.

Provo, Utah Area

Provo, Utah Area

Provo, Utah Area

I used technology to solve business problems.I worked with the company owners to successfully create an email marketing program and manage a team of four people that currently brings in an average $250K/month in additional revenue.I was tasked to reduce costs and streamline our order fulfillment process.I administrated our eCommerce platform and worked with vendors to develop custom solutions to meet business needs.I customized and maintained numerous content management systems throughout the company including Wordpress and Drupal. This includes extensive development in HTML, PHP, CSS and Javascript/jQuery.I implemented a website monitoring system to alert IT staff in situations of website downtime.I managed and maintained much the company’s IT infrastructure.

I designed configured and implemented complex document imaging systems.I worked closely with the sales team to demonstrate complex capture and document workflow processes.I wrote and maintained custom code for third-party API connectors to manipulate and export digital documents into document repositories.I customized the company’s ecommerce website and developed the corporate site and company blog.

As part of the implementation team, I traveled onsite for customerimplementations, software updates and feature training.I trained customers at user’s conferences and via personal trainingsessions.I participated in pre-sales product demonstrations and assisted the sales team with RFP and RFI responses.I was the main point of contact for hosted customers to assist them with incident resolution and enterprise-level software support.

I tested Enterprise level software prior to its release and developedautomation scripts for testing purposes.I trained fellow employees on product enhancements.

Aas, Electronic And Computer Technologies

Bs, Technology Management