Jordan C. Email & Phone Number

Austin, Texas, Us

Reviewed job post content via internal requests and assigned appropriate search visibility for IndeedInterpreted dynamic search quality policy to make final enforcement decisionsSuggested and implemented process improvements to improve team workflowDeveloped training material and trained new analysts in aggregated content workflowsCollaborated regularly with both technically-focused and client-facing teamsLeveraged subject-matter expertise to propose guidelines for new product best practices

Austin, Tx, Us

• Conducted outreach to existing clients to convert businesses to the company’s new website service• Set up and launched websites for small business clients using Duda, GoDaddy and third-party web hosts• Provided final QA before website previews were sent to existing clients in proposal emails• Suggested and implemented process improvements to improve team workflow in JIRA• Developed training and process documentation for rapidly expanding team• Interfaced with account management and product teams to improve website services for clients

Austin, Tx, Us

Onboarded new local business clients through accessing and optimizing business social media platforms.Supported clients with technical issues related to social media page verification and account access.Purchased, targeted, and monitored performance of Facebook ads using Qaya and FB Business Manager.Scheduled and assigned onboarding team follow-up calls for clients using JIRA.

Basking Ridge, New Jersey, Us

Reviewed user and business submitted ads for quality and policy compliance.Suggested and implemented workflow improvements at weekly policy meetings.Assisted in research to help recognize fraudulent e-commerce accounts.

New York, Ny, Us

Interface with clients and client team members to effectively provide proof of insurance documents to Marsh's New England clients.Work under pressure to complete a high volume of insurance renewals and rush document requests.Ensure that Marsh's New England clients have necessary insurance documentation to conduct business, enter job sites, finalize lease agreements, rent equipment, process final payments, etc.

Generated leads for digital billboard sales in the DFW metroplex, assisted with creative development and research

Winona, Mn, Us

Processed and packaged outbound orders.Met daily speed and accuracy quotas.

Lewisville, Tx, Us

Responsible for a group of 20 elementary school campers during camp activities and field trips.Communicated effectively with parents and supervisors regarding health and disciplinary concerns.