Sr. Product Engagement Consultant
CurrentAssist online members with entire lifecycle of Sales Navigator purchase and onboarding (LinkedIn Premium subscription)Develop and manage Voice of Customer (VOC) program - Created and lead Tiger Team of 5 individuals - Scaled program to cover entire A&E business - Manage inputs from online customers and present to group of key partner stakeholdersProvide QA reviews for members of Horizontal teamSelected by leadership to analyze upside of diversifying our team through sizing expansion to Premium Chooser (2021-2022) - $8M+ Opportunity - Led to creation of A&E HorizontalSelected to BayBridge Pilot program to explore new revenue opportunities (2019-2020)Self-taught data analysis (Excel, SQL, Alation) to help analyze teams' efforts and success - Used data analysis skills to assist managers and team member with data pulls + analyzation - Created new opportunities and areas of emphasis for team based on findingsSelected for inaugural Level Up Program (July-Nov 2023) - Designed for exposure to LinkedIn roles + lines of businessPromoted to Senior in October 2020