Jordan Johnson Email & Phone Number

• Creating refresher courses for established employees and new hires to aid in keeping up to date on work systems. • Lead the training session of new hires not just for home branch but sister branches. Training at a max takes three weeks and includes virtual work sets, visiting stores to work collaborate with in-store setup team. • Mediate and collaborate with establish employees to have the most up to date solutions to problems.• Corroborate with Human Resources to determine where employees would be best suited for growth opportunities.

Hyattsville, Maryland, United States

• Leads project team providing direct support to client services for acquiring and placing 400-500 product items in 100+ grocery stores in the Eastern Region of the U.S.• Lead a small project team to coordinate with product line managers to implement strategic plans developed by sales and marketing for clients, and customer teams• Ensure on time completion of multiple project timelines to complete product launch initiatives and product placements across 100+ grocery stores.• Data analysis across more than 400+ SKU/products to provide optimal space management/planning based on store clusters, demographic attributes, and store sales per linear foot performance• Ensures 100% quality control and assurance of product allocation and placement plans across 400+ product items to ensure standardization across 100+ separate grocery stores• Frequent cross-functional collaboration with business managers, marketing, retail operations, and other areas to review requirements, plans, compliance, quality and execution of product deployment, allocation, and placement.• Shadowing HR department: Techniques for conducting phone and in-person interviews, create training modules, and conduct professionalized training.

Hyattsville, Maryland, United States

In my role I work on the following: • Coordinates with a category team to implement strategic plans developed by sales and marketing for the market, clients, and customers• Manages project timelines to ensure all required participants are updated and on schedule for Merchandising Sales Driving Initiatives and other Merchandising Initiatives, accountable for hitting deadlines as published in the Category Calendar

Weekly posts ranging from current news to entertainment.

Crofton, Md

At this company I worked on the following: • Responded to inbound calls from a member base of Righttime Medical Care and the Pediatric Group• Consistently exceeded service and integrity standards with customers and client accounts through accurate, timely, relevant, and quality work efforts of all inventory assigned to the call center• Multitasked with a variety of systems to update client files and information while ensuring data integrity and the protection of sensitive or personal information• Ensured intake processes were handled in accordance with Eligibility Program standards, Client expectations, and federal and state regulations (HIPAA)• Performed administrative duties, developed SOPs, and other clerical tasks as assigned by the administrative team

Chandler, Az

Assisting in collection funds for customer vehicle loans along with providing customer service and assistance in customer financial needs.

Assisting Guest with their resort stay and keeping track of communication through the resort by answering/transferring calls.

Hollywood Studios Park

I was able to work at the Disney world parks as part of the disney college program during my spring semester. I worked in Hollywood Studios with the focus of merchandise associate. I worked in being head of stock, stocking, and customer assistance.

Greenbelt, Md

During my time there I did the following:Worked on the cash registerBack of the house stockingTagging itemsCustomer AssistanceDressing room assistance

As a cashier at Safeway, I mainly worked in being a cashier. On occasion I worked in stocking.

Master Of Science - Ms, Strategic Communications

Bachelor Of Arts (B.A.), Creative Writing

Activities and Societies: Modeling Troupe Bellydancing TroupeWhile my main focus is in writing I have also taken classes within the women.