It Service Desk Analyst
Current
Nov 2024 - Present
AeroLeads people directory · profile
Jordan Kade Email & Phone Number
IT Service Desk Analyst @ Stafford Technology/Crane Group | SSCP, A+, Network+, Security+, ITIL, LPI Essentials
at
Stafford Technology
1 work email found
@kroger.com
LinkedIn matched
✓ Verified May 2026
4 data sources
Profile completeness 100%
Current company
Role
IT Service Desk Analyst @ Stafford Technology/Crane Group | SSCP, A+, Network+, Security+, ITIL, LPI Essentials
Location
Columbus, Ohio, United States
Company size
Who is Jordan Kade? Overview
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Quick answer
Jordan Kade is listed as IT Service Desk Analyst @ Stafford Technology/Crane Group | SSCP, A+, Network+, Security+, ITIL, LPI Essentials at Stafford Technology, a company with 15 employees, based in Columbus, Ohio, United States. AeroLeads shows a work email signal at kroger.com and a matched LinkedIn profile for Jordan Kade.
Jordan Kade previously worked as IT Service Desk Analyst at Stafford Technology and IT Service Desk Analyst at Crane Group. Jordan Kade holds Bachelor Of Applied Science - Basc, Cybersecurity And Information Assurance from Western Governors University.
Company email context
Email format at Stafford Technology
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{first}.{last}@kroger.com
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AeroLeads found 1 current-domain work email signal for Jordan Kade. Compare company email patterns before reaching out.
Profile bio
About Jordan Kade
I am currently in school for my Bachelor of Applied Science in Cybersecurity and Information Assurance from Western Governors University, where I earned an Excellence Award for Legal Issues in Information Security. I am currently working as an IT Helpdesk Technician at University of Charleston, where I provide technical support and troubleshooting for students, faculty, and staff. I have core competencies in password hashing, virtual machines, and operating system security.Before joining the University of Charleston, I worked as a Lead Mobile Expert at Exclusive Wireless and Launch Wireless, where I developed and executed effective sales strategies, built strong customer relationships, and provided leadership and coaching to my team. I am passionate about cybersecurity and information technology, and I am eager to learn new skills and apply them in a dynamic and diverse environment. I value collaboration, innovation, and customer satisfaction, and I strive to contribute to the organization's mission and vision.
Listed skills include Leadership, Information Technology, Linux, Active Directory, and 46 others.
Current workplace
Jordan Kade's current company
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Stafford Technology
9 roles
Jordan Kade work experience
A career timeline built from the work history available for this profile.
It Service Desk Analyst
Current
Nov 2024 - Present
Regional It Service Desk Analyst
- Provide first contact support of incoming requests to the service desk via telephone, web portal, and chat to ensure courteous, timely, and effective resolution of end-user issues.
- Respond to enterprise connectivity issues in an analytical and methodical documented manner
- Build rapport and elicit problem details from service desk customers.
- Prioritize incidents and service requests according to defined processes to meet defined SLAs.
- Escalate incidents with accurate documentation to suitable technician, when required.
- Record, track, and document the service desk incident-solving process, including all successful and unsuccessful decisions made and actions taken, through to final resolution.
Sep 2024 - Oct 2024
It Helpdesk Technician
Maintained a 100% ticket closure rate. Utilized PowerShell to write a script to gain system info about users forinventory and security audit purposes. Acts as first line of support for over 1,000 total end users. Troubleshoots problems relating to software, hardware, TCP/IP, DNS, and DHCP errors. Actively utilizes tools such as Active Directory, RDP.
Sep 2023 - Sep 2024
Lead Mobile Expert
My previous employer, Launch Wireless sold off their retail locations to Exclusive Wireless and my job responsibilities remain virtually the same. I Develop and execute effective sales strategies to maximize sales opportunities and enhance customer acquisition and retention. Build strong customer relationships through personalized service and extensive.
Jun 2023 - Sep 2023
Lead Mobile Expert
Develop and execute effective sales strategies to maximize sales opportunities and enhance customer acquisition and retention. Build strong customer relationships through personalized service and extensive product knowledge. Provide leadership, guidance, and coaching to optimize team performance and foster a collaborative work environment. Address customer.
Nov 2022 - Jun 2023
Mobile Expert
Develop and execute effective sales strategies to maximize sales opportunities and enhance customer acquisition and retention. Build strong customer relationships through personalized service and extensive product knowledge. Analyze sales data and market trends to identify opportunities and adjust strategies for improved results. Address customer inquiries.
Jul 2022 - Nov 2022
Oct 2021 - Dec 2021
E-Commerce Clerk
Apr 2020 - Aug 2021
Team & coworkers
Colleagues at Stafford Technology
Other employees you can reach at stafford-technology.com. View company contacts for 15 employees →
SJ
Steve Jogan
Colleague at Stafford Technology
Powell, Ohio, United States, United States
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JR
Jason Robins
Colleague at Stafford Technology
Columbus, Ohio Metropolitan Area, United States
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DT
Dan Turner
Colleague at Stafford Technology
Columbus, Ohio, United States, United States
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PW
Paul Waldrop
Colleague at Stafford Technology
Las Vegas, Nevada, United States, United States
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B(
Britt (Peltola) Flahive
Colleague at Stafford Technology
Columbus, Ohio Metropolitan Area, United States
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Steve Jogan
Colleague at Stafford Technology
Powell, Ohio, United States, United States
View →
JR
Jason Robins
Colleague at Stafford Technology
Columbus, Ohio Metropolitan Area, United States
View →
DT
Dan Turner
Colleague at Stafford Technology
Columbus, Ohio, United States, United States
View →
PW
Paul Waldrop
Colleague at Stafford Technology
Las Vegas, Nevada, United States, United States
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B(
Britt (Peltola) Flahive
Colleague at Stafford Technology
Columbus, Ohio Metropolitan Area, United States
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2 education records
Jordan Kade education
Bachelor Of Applied Science - Basc, Cybersecurity And Information Assurance
Computer Technology/Computer Systems Technology, 12
FAQ
Frequently asked questions about Jordan Kade
Quick answers generated from the profile data available on this page.
What company does Jordan Kade work for?
Jordan Kade works for Stafford Technology.
What is Jordan Kade's role at Stafford Technology?
Jordan Kade is listed as IT Service Desk Analyst @ Stafford Technology/Crane Group | SSCP, A+, Network+, Security+, ITIL, LPI Essentials at Stafford Technology.
What is Jordan Kade's email address?
AeroLeads has found 1 work email signal at @kroger.com for Jordan Kade at Stafford Technology.
Where is Jordan Kade based?
Jordan Kade is based in Columbus, Ohio, United States while working with Stafford Technology.
What companies has Jordan Kade worked for?
Jordan Kade has worked for Stafford Technology, Crane Group, Robert Half, University Of Charleston, and Exclusive Wireless, Inc..
Who are Jordan Kade's colleagues at Stafford Technology?
Jordan Kade's colleagues at Stafford Technology include Steve Jogan, Jason Robins, Dan Turner, Paul Waldrop, and Britt (Peltola) Flahive.
How can I contact Jordan Kade?
You can use AeroLeads to view verified contact signals for Jordan Kade at Stafford Technology, including work email, phone, and LinkedIn data when available.
What schools did Jordan Kade attend?
Jordan Kade holds Bachelor Of Applied Science - Basc, Cybersecurity And Information Assurance from Western Governors University.
What skills is Jordan Kade known for?
Jordan Kade is listed with skills including Leadership, Information Technology, Linux, Active Directory, Computer Hardware, Retail, Windows, and Computer Repair.
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